Help Desk Analyst III


Salary:

DOE

Location:

NEW YORK, NY

Date Posted:

May 3, 2019

Employment Type:

Consulting

Job Reference:

02940-0010937615

Staffing Area:

Technology & IT


Description
IT Support

Basic Job information:

Experience in:
Service Now
Active Directory
Windows
Macintosh
Ability to assist and train other technicians
Act as an escalation point for higher issues
Print systems
Problem solving
Report on IT issues across companies
Video Conference systems
Telcoms
Smartphone support
Ctera Cloud storage solutions

Providing technical support to end-users or advanced support to other technicians; interacting with lower-tiered support personnel to facilitate complex problem recognition or management; and logging corrective actions taken and escalating more complex problems to client resources. Manage Projects for all companies. Active Directory administration ticket creation and escalation. Printer and plotter support. Assist with meetings and conference systems. Server management. Provide support for remote users.

Please forward most up to date resume to [email protected]
Requirements
Active Directory, MS Office 365

Please forward most up to date resume to [email protected]
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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