Customer Service Representative


Salary:

$15.20 to $17.60 per hour

Location:

NEW YORK, NY

Date Posted:

June 7, 2019

Employment Type:

Temporary

Job Reference:

02941-0010968047

Staffing Area:

Office & Administrative


Description
Customer Service Representative Opportunities!



OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term temporary engagement, and can work in New York, New York, this could be the Customer Service Representative position for you!

What you get to do every single day

- Receive and send written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Manage and place incoming telephone calls

- Provide accurate, friendly customer service in a timely fashion
Requirements
- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

- Experience performing extensive research to resolve complex customer inquiries

- Ability to recognize, evaluate, and resolve problems effectively

- Ability to interact effectively with internal and external partners and clients/customers

- Strong computer skills including customer database systems

- navigating basic office equipment and protocols experience required

- Comprehensive knowledge of customer service

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Excellent verbal, written, and social communication skills

- Customer service and office administrative skills

- 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks



If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


New York Midtown North, NY

125 Park Avenue
3rd & 4th Floor
New York, NY 10017
us
212.687.4040
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