Medical Biller/Collections Specialist


Salary:

$14.00 to $15.00 per hour

Location:

New Orleans, LA

Date Posted:

April 24, 2019

Employment Type:

Temporary

Job Reference:

04640-0010801423

Staffing Area:

Temporary Accounting & Finance


Description
Accountemps is looking for a motivated Patient Account Rep CBO Operations-System Patient Experience with strong technical skills and a high attention to detail. In this role you will be responsible for billing, reimbursements, submitting bills to insurance companies and data entry. If you're a self-starter looking to build your career in healthcare, this may be the job for you. Apply today at accountemps.com or email your resume to [email protected]

Your responsibilities in this role:
? Accepts inbound phone calls from patients, early out and bad debt vendors, physician offices, insurance carriers, etc. within a specific response-to-call timeframe and with the intent to resolve the caller?s concern immediately
? Follows scripts as provided by the call center manager to facilitate consistent and expedient account resolution
? Provides exceptional customer service that aims to improve patient and/or guarantor relations and contribute to a positive work environment
? Utilizes multiple resources to resolve patient inquiries while on the phone or preparing/reviewing billing correspondence
? Handles all communication (telephone, email, fax, interpersonal) with patients and other departments within the CBO
? Negotiates full payment from patients and helps them set up an agreeable payment plan
? Collects patient payments and follows levels of authority for posting adjustments
? Understands different payer regulations and can communicate effectively with patients regarding their Explanation of Benefits (EOB)
? Generates refund requests and routes resolution to manager for patients and third party payers; refunds overpayments and/or transfers payments to the appropriate account/accounts
? Responsible for responding to insurance/patient requests for refunds in a timely manner (within 24 hours of receipt of message for phone calls)
? Identifies the originating cause of the need for a refund, and compiles a report of recurring issues to management
? Responsible for correcting errors in the calculation and posting of insurance contractual adjustments
? Completes documentation of daily activities for individual productivity tracking and for patient account volume management
? Cross-trains in other related business office functions to ensure smooth operation of the department
? Documents any request or concern received via mail, e-mail, telephone, written correspondence, or in person on the patient's account concisely, including future steps needed for resolution, in a prompt and courteous manner
? Performs scanning, filing, data entry, and other duties as assigned
? Adhere to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA)) as well as facility-specific guidelines
Requirements
Education
? High school diploma or GED required
Experience
? At least 2 years? experience in a hospital or physician setting preferred
? Previous experience in a call center environment preferred
? Experience with analyzing explanation of benefits (EOBs) from various insurance companies/payers
? One year of experience in accounting or handling cash and/or cash reconciliation in a healthcare facility or hospital
Knowledge, Skills, Abilities
? Must be able to pass basic computer skills test and system level training
? Superior communication, organizational, and analytical skills
? Strong attention to detail
? Strong interpersonal and customer service skills
? Ability to work in a fast-paced environment
? Ability to comply with procedural guidelines and maintain confidentiality
? Knowledge of insurance processing terminology
? Retains data entry skills and basic knowledge of Excel, Word and Outlook preferred
? Possesses excellent organizational and time management skills
? Demonstrates a commitment to organizational values by displaying a detail oriented attitude and appropriate conduct in all situations
Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

Contact your local Accountemps office at 888-490-3195 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Accountemps. An Equal Opportunity Employer M/F/Disability/Veterans

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


New Orleans, LA

909 Poydras Street
Suite 1150
New Orleans, LA 70112
us
504.529.9747
Accounting Manager
Portland, OR
Full-time
May 17, 2019
Benefit Accounting Manager- (Luv)
Sandy Springs, GA
Full-time
May 17, 2019
Manager of Accounting (Luv)
Atlanta, GA
Full-time
May 17, 2019
Accounting Manager
Portland, OR
Full-time
May 17, 2019
Finance / Accounting Manager - Financial Services
Greenville, SC
Full-time
May 17, 2019
Accounting Manager
Windham, CT
Full-time
May 17, 2019
Accounting Manager
Muskegon, MI
Full-time
May 17, 2019
Accounting Manager
Benton Harbor, MI
Full-time
May 17, 2019
Accounting Manager/Supervisor
Portland, OR
Full-time
May 17, 2019
Accounting Manager/Supervisor
Napa, CA
Full-time
May 17, 2019
Accounting Manager
Portland, OR
Full-time
May 17, 2019
Accounting Manager
Dayton, OH
Interim/project
May 17, 2019
Accounting Manager
Cincinnati, OH
Interim/project
May 17, 2019
Accounting Manager/Supervisor
Carmel, IN
Full-time
May 17, 2019
See More Jobs >

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status