Customer Service Representative


Salary:

$14.00 to $16.50 per hour

Location:

NEW HAVEN, CT

Date Posted:

April 23, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

00710-0010937983

Staffing Area:

Office & Administrative


Description
Opening Available for Customer Service Representative!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic office environment. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in New Haven, Connecticut!

Your responsibilities in this role

- Answer and response all incoming customer service inquiries by phone, email and work order tickets

- Contribute accurate, friendly customer service in a timely fashion

- Field and send written business correspondence
Requirements
- Ability to recognize, evaluate, and resolve problems effectively

- Proven skillset in both customer service and office administrative skills

- Ability to interact effectively with internal and external partners and clients/customers

- 2+ years of past relevant experience

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Excellent written, verbal and social communication skills

- Positive attitude and an engaging businesslike approach

- Knowledge of switchboard phones from 1-10 lines

- Foundational knowledge in Microsoft Excel

- Experience with order entry

- Solid understanding of customer service

- Proficiency in Microsoft Word

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly



If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
You may apply online and contact Samantha Wasef, Staffing Manager
[email protected]
203.562.9460
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


New Haven, CT

555 Long Wharf Dr
9th Floor
New Haven, CT 06511
us
203.562.9460
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