Desktop Support Analyst


Salary:

$50,000.00 to $70,000.00 per year

Location:

Minneapolis, MN

Date Posted:

May 8, 2019

Employment Type:

Full Time

Job Reference:

02310-0010926081

Staffing Area:

Technology & IT


Description
If you're looking for work in the High Tech - Pharm/Biotech field, Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. Located in the Minneapolis, Minnesota, area, this Desktop Support Analyst role is a full-time role.

Your responsibilities

- Deliver computer desktop support in accordance with established policies and procedures

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- hardware repairs with the appropriate vendors

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Solve computer problems, and implement appropriate action/solutions

- Interact regularly and effectively with ticket submitters
Requirements
- Solid understanding of ITIL

- Apple Device support a huge plus

- 3+ years of desktop support or other related experience (Tier II)

- Desktop support, networking knowledge, willing to fill in where necessary
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Minneapolis, MN

800 Nicollet Mall
Suite 2700
Minneapolis, MN 55402
us
612.359.4960
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