Desktop Support Analyst


Salary:

$19.00 to $22.00 per hour

Location:

MIAMI BEACH, FL

Date Posted:

May 17, 2019

Employment Type:

Contract to Full Time

Job Reference:

01020-0010915116

Staffing Area:

Technology & IT


Description
In this role, you will need to excel at explaining intricate technical information to the non-technical users. This job is for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity, is located in the Miami Beach, Florida, area.

Your responsibilities

- Arrange hardware repairs with the appropriate vendors

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Communicate regularly and effectively with ticket submitters

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Supply computer desktop support in accordance with established policies and procedures

- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

- Resolve computer problems, and give guidance on appropriate action/solutions
Requirements
- Ability to write reports, business correspondence, user instructions, and procedure manuals

- Desktop support or related experience

- Deep understanding of Mac OS

- DNS experience

- Microsoft Windows experience preferred

- PC skills experience

- Comprehensive knowledge of Active Directory
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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