Help Desk Analyst I


Salary:

$30,000.00 to $35,000.00 per year

Location:

Marshalltown, IA

Date Posted:

May 15, 2019

Employment Type:

Full Time

Job Reference:

01500-0010936495

Staffing Area:

Technology & IT


Description
Helpdesk Analyst - Permanent / Direct Hire (multiple positions)

This is an FTE (full time employment), Permanent hire position with one of our client companies in Marshalltown, IA.

Our client's business continues to grow and be a very stable industry. Join a team where you can have immediate impact. We are in search of a Helpdesk Analyst to work with and support an internal team. Base salary up to $35K DOE. For immediate and confidential consideration on this Permanent / Direct hire position, please call me directly, Matt Mulvaney Recruiting Manager, Permanent Placement Team, Iowa Region at 515-282-6876 and e-mail resume confidentially to [email protected] (profile on LinkedIn).

If an innovative and fast-paced work environment sounds like your cup of tea, Robert Half Technology might have the Help Desk Analyst job for you. Creatives with talent for solving both routine and unique problems will be a great fit for this position. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Tama, Iowa area and is a full-time opportunity.

Key responsibilities

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

- Independently investigate and implement solutions to technical issues

- Resolve technical help tickets submitted via phone, email, and walk-ups

This is an FTE (full time employment), Permanent hire position with one of our client companies in Marshalltown, IA. For immediate and confidential consideration on this Permanent / Direct hire position, please call me directly, Matt Mulvaney Recruiting Manager, Permanent Placement Team, Iowa Region at 515-282-6876 and e-mail resume confidentially to [email protected] (profile on LinkedIn)
Requirements
- Solid understanding of Microsoft Office

- Good understanding of IT support ticketing systems

- Familiarity with basic networking concepts

- User administration and bug fixing in a client-server environment

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Des Moines, IA

801 Grand Ave.
Suite 2950
Des Moines, IA 50309
us
515.282.6876
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