Desktop Support Analyst


Salary:

$17.41 to $20.16 per hour

Location:

Las Vegas, NV

Date Posted:

April 26, 2019

Employment Type:

Contract to Full Time

Job Reference:

04810-0010858174

Staffing Area:

Technology & IT


Description
Desktop Support; Robert Half Technology is looking for two desktop techs for a four month contract to full time opportunity working Desktop Support for a local company that is expanding their team. Our client promotes a very positive and fun working environment. They highly encourage continued professional growth and education within the company. They ask that candidate acquire one or two industry certification during the contract to show personal investment and initiative. Primary shift is Monday to Friday 7:00am to 4:00pm or 9:00am to 6:00pm. Some after hours or weekend work will be required to roll out IT initiatives and deploy new applications or equipment.

Our client is looking for a Desktop Support person with 2-3 years of desktop support experience who is dynamic, and knows how to provide end users a positive professional customer service experience. Be able to relate technical information to non-technical people. Properly document all IT related issues in a ticketing system. Track and manage IT assets in a SQL data base, Provide timely updates on progress of scope of work to end user and management. A person who can adapt quickly and re-prioritize tasks to accommodate changing work flow. Support VOIP and auto dialer system. Change management of VOIP and end user profiles in Active Directory and O365.

The primary responsibilities: Provide level 1 and level 2 support to internal employees via over the phone or desk side; installing, troubleshooting, or repairing PC, laptop and VOIP hardware, network connectivity, Microsoft Office 7, 8.1 or 10. PC imaging and deployment, drive mapping, and printer mapping. Experience using Active Directory, Exchange with password resets and adding or removing employees. Keeping Technical Support equipment organized and readily available for deployment. Experience with inventory tools or ticketing software highly beneficial. Experience working in a fast paced, enterprise-level environment is desired. A+ and Net + certifications are preferred.

For consideration, please email resume to [email protected]
Requirements
Desktop Support Technician need to have 2+ years previous experience in a fast-paced, enterprise-level environment. Must have experience with Imaging PCs and laptops, Installing Applications, Installing Peripherals, and adding to Active Directory. Previous experience with installing, troubleshooting and repairing PC or Laptop Hardware. Experience using Active Directory with password resets. Experience working with, troubleshooting software, applications, Microsoft Office 7, 8.1 or 10. A+ and Net + certification desirable. Strong analytical, troubleshooting, and problem solving skills.

Bilingual English/Spanish is a plus.
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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