Desktop Support Analyst


$21.00 to $23.25 per hour


Las Vegas, NV

Date Posted:

April 24, 2019

Employment Type:

Contract to Full Time

Job Reference:


Staffing Area:

Technology & IT

Robert Half Technology is working with an established company to support their new facilities in Las Vegas. If you have a flair for clearly breaking down technical information in a way that is easily understood by non-technical users, getting you hands dirty performing break/fix on PC hardware, or working in a team driven environment, this might be the job for you. This job is in hospitality/entertainment industry, need to be open to a flexible schedule. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Las Vegas, Nevada, area.

Your responsibilities

- Rectify computer problems, and suggest appropriate action/solutions
- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
- Deliver computer desktop support in accordance with established policies and procedures
- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
- Coordinate PC, Server, POS, VOIP, Internet, Application or Hardware repairs with the appropriate vendors
- Be in contact regularly and effectively with ticket submitters
- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Prefered to have a CompTIA or Microsoft Certification
- 2+ years of Desktop support or related experience
- Preferred to have experience supporting VOIP phone system and cabling experience
- End user or end point management in Active Directory
- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
- Microsoft Office 365 experience
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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3993 Howard Hughes Pkwy
Suite 300
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