Help Desk Analyst I


Salary:

$14.25 - 17/hr

Location:

King of Prussia, PA

Date Posted:

May 21, 2019

Employment Type:

Contract

Job Reference:

03720-0010939103

Staffing Area:

Technology & IT


Description
If supporting local and field users is among your skills, consider Robert Half Technology's opening for a Help Desk Analyst. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the King of Prussia, Pennsylvania area and is a long-term temporary-to-full-time opportunity. HOURS FOR THIS POSITION ARE 12pm- 9am!!!!

For immediate consideration, please contact [email protected]

Responsibilities

- Independently investigate and implement solutions to technical issues
- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Requirements
- Background in installing and configuring operating systems, networked and local printers, and business applications
- Experience with IT support ticketing systems
- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- User administration and bug fixing in a client-server environment
- Knowledge of Microsoft Windows 10
- Solid understanding of customer service



For immediate consideration, please contact [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.



Philadelphia, PA

1735 Market St
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Philadelphia, PA 19103
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215.568.1513
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