Customer Service Representative


Salary:

$18.05 to $20.90 per hour

Location:

INDIANAPOLIS, IN

Date Posted:

May 24, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01400-0010958196

Staffing Area:

Office & Administrative


Description
We're Seeking a Customer Service Representative!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment built on over 20 years of results. This Customer Service Representative opportunity is located in Indianapolis, Indiana.

The individual serving as the Customer Service Representative will serve as the liaison between client and business, communicating all of the clients concerns internally so that issues may be resolved.

Your responsibilities include:

- Support business development and client referral goals by actively cross-selling and referring customers

- Receive and send written business correspondence

- Deliver outstanding, friendly customer service in a timely fashion

- Be the primary point of contact for client when any concerns arise

- Ability to resolve issues quickly and efficiently as to not slow down the flow of business
Requirements
- High proficiency in Microsoft Excel required

- Graphic Design experience preferred

- Printing experience preferred

- Communication Design experience highly preferred

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- 3+ years' experience of proven performance in a goal-driven customer-focused environment desired

- Positive attitude and an engaging businesslike approach

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong communication skills, both verbally and in writing

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Proficient with computers and technology platforms

- Excellent problem-solving skills

- Excellent customer service and office administrative skills



If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Indianapolis, IN

135 N Pennsylvania
Suite 1700
Indianapolis, IN 46204
us
317.687.3270
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