Customer Service Manager


Salary:

$17.10 to $19.80 per hour

Location:

Howell, NJ

Date Posted:

May 24, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

02660-0010987491

Staffing Area:

Office & Administrative


Description
A fashion company in Monmouth county has a temporary to possible full time opportunity for a e-commerce customer service manager.

Primary Responsibilities:

? Answering customers Phone calls
? Replying to customers emails/online chat
? Communicate with our 3PL warehouse making sure that all orders/returns are processed in a timely manner
? Keeping up with the warehouse to ensure everything runs smoothly and has all the packing supplies it needs
? Process customer refunds
? Uploading all new styles on website back end
? Monitoring feedback on styles and creating a seasonal report about bestselling styles
? Monitoring feedback on styles and creating a seasonal report about bestselling styles
? Keeping up with the warehouse to ensure everything runs smoothly and has all the supplies it needs
Required Experience:
? Must have 2+ years customer service experience
? Past working experience in the Fashion Industry
? Efficient when handling multiple projects or tight deadlines
? Self-motivated with the ability to learn and grow in the position
? Microsoft Office ? with Strong Excel Skills
? Strong English language skills, both written and verbal
? Positive attitude and strong work ethic are a must.
Requirements
Complaints, Customer Service, CRM - Customer Relationship Manager, experience in fashion industry, experience with e-commerce is required.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Red Bank, NJ

125 Half Mile Road
Suite 106
Red Bank, NJ 07701
us
732.345.9159
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