Customer Service Representative III


Salary:

$11.09 to $12.84 per hour

Location:

HOFFMAN ESTATES, IL

Date Posted:

April 29, 2019

Employment Type:

Temporary

Job Reference:

01313-0010713178

Staffing Area:

Office & Administrative


Description
Openings for Customer Service Representatives!



OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short term temporary position in Hoffman Estates, Illinois, this Customer Service Representative opportunity could be for you!

What you get to do every day

- Deliver outstanding, friendly customer service in a timely fashion

- Manage incoming telephone calls

- Field and send out send written business correspondence

- Be a part of business development by by actively cross-selling and referring customers
Requirements
- Excellent customer service and office administrative skills

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Solid understanding of CRM

- Deep understanding of call centers

- Email experience

- Customer service experience preferred

- Foundational knowledge in order entry

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Strong computer skills including customer database systems

- Ability to interact effectively with internal and external partners and clients/customers

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Experience with Microsoft Office required

- 3+ years of past relevant experience

- Excellent verbal, written, and social skills



If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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