Help Desk 1


Salary:

DOE

Location:

Hidden Hills, CA

Date Posted:

May 8, 2019

Employment Type:

Contract to Full Time

Job Reference:

04815-9501901955

Staffing Area:

Technology & IT


Description
Candidates who are looking for work in an innovative and fast-paced work environment will be interested in Robert Half Technology's new Help Desk Analyst opening. A creative with talent for solving both routine and unique problems will find a great opportunity in this position! You will thrive in this position if you can support local and field users with a highly visible role that has a positive impact on both the department and the company. Located in Canoga Park, California, the Help Desk Analyst opportunity is a long-term temporary role.

Major responsibilities

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Identify recurring technical issues and propose solutions to address the root of the problems
Requirements
- Microsoft Office 365 experience

- Support Tickets experience preferred

- Comprehensive knowledge of Microsoft Windows 10

- Customer service experience required

- IT support ticketing system experience desired

- Basic networking concepts

- Excellent problem-solving skills

- Experience installing and configuring operating systems, networked and local printers, and business applications

- User administration and bug fixing in a client-server environment
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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