Customer Service Representative





Date Posted:

October 13, 2017

Employment Type:


Job Reference:


Staffing Area:

Office & Administrative

Customer Service Representative
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Service industry. Are you always outgoing and sociable? This Customer Service Representative could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role based in the Grand Rapids, Michigan region and is a short term temporary employment opportunity. Please email your resume to [email protected]
Your responsibilities in this role
- Field and send written business correspondence
- Support business development and client referral goals by actively cross-selling and referring customers
- Deliver outstanding, friendly customer service in a timely fashion
- Handle incoming telephone calls
- Less than one year of experience is acceptable
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Supportive, positive attitude
- Strong problem solving and analytical skills
- Proficiency with Microsoft office applications
- Proven computer skills
- Excellent customer service and office administrative skills
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Expertise in conference room setup cleanup
- Solid understanding of customer service
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- Excellent written/verbal communication and organizational skills
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Grand Rapids, MI

333 Bridge Street N.W. Suite 1010A Grand Rapids, MI 49504 616.774.9500