Help Desk Analyst I


Salary:

$13 - 17/hr

Location:

Ft. Lauderdale, FL

Date Posted:

April 19, 2019

Employment Type:

Contract

Job Reference:

01000-0010950268

Staffing Area:

Technology & IT


Description
Robert Half Technology is actively in need of a Help Desk Analyst to support local and field users in a growing company in the Transport industry. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Ft. Lauderdale, Florida, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

Major responsibilities

- Spot recurring technical issues and deploy solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

- Provide IT support for operating systems, productivity software, and a variety of other applications used internally

- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups


For immediate consideration, please email a copy of your resume to kris[dot]neumann[at]rht[dot]com
Requirements
- Demonstrated knowledge of user administration and bug fixing in a client server environment

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications

- Basic networking concepts

- Prior experience with IT support ticketing systems

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Deep understanding of Dynamic CRM

- Microsoft Office 365 experience

- Expertise in Active Directory


For immediate consideration, please email a copy of your resume to kris[dot]neumann[at]rht[dot]com

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.



Ft. Lauderdale, FL

200 East Broward Blvd
Suite 1600
Ft. Lauderdale, FL 33301
us
954.763.5578
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