Customer Service Representative


Salary:

$13.50 to $15.00 per hour

Location:

Evanston, IL

Date Posted:

April 15, 2019

Employment Type:

Temporary

Job Reference:

01330-9501893118

Staffing Area:

Office & Administrative


Description
A large and growing company is in need of Medical Customer Service Representatives. The Medical Customer Service Representatives will have duties to include resolution of non-payment accounts, addressing billing questions, reviewing patient accounts, review claims for appropriate use of procedure, scheduling appointments and directing patients through the facility.

How you will make an impact in this role:
- Provide exceptional customer service to patients to establish a positive first impression
- Exceed all consumer requests and alerts management of issues or concerns that require escalation.
- Interact with various hospital departments and physician?s offices to effectively schedule and direct patients
- Reach out to patients to schedule an appointment as defined
- Inform patients of any issues with securing the financial account for their encounter
- Communicate information to the patient regarding questions about physician referrals, insurance referrals and consultations
- Utilize multiple online order retrieval systems to verify or print the patient?s order
Requirements
Requirements:
? 2-3 years customer service or medical office experience.
? Excellent interpersonal, verbal, and written communication skills.
? Proficiency in computer data-entry/typing.
? Excellent verbal and written communication skills.
? Basic Computer Skills.
? Ability to type 40 wpm.
? Customer service oriented.
? Excellent organizational, time management, analytical, and problem solving skills.

Please apply or email your resume to [email protected] if this fits your background or give us a call at 847-480-2073!


OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

? 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Northbrook, IL

5 Rever Drive
Suite 405
Northbrook, IL 60062
us
847.480.2073
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