Customer Service Representative


Salary:

$11.40 to $13.20 per hour

Location:

East Moline, IL

Date Posted:

April 19, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01530-0010932087

Staffing Area:

Office & Administrative


Description
Join Our Team as a Customer Service Representative!



This company services a 5 state radius with their transportation needs. As a Customer Service Representative for this busy team, you will be handling a high volume of incoming phone calls and logistics paperwork, answering questions dealing with orders, and entering customer orders into a computer database. This Customer Service team makes sure that all shipments are transferred from location to client easily and with proper documentation. This role is a challenging, fast-paced opportunity for experience Customer Oriented professionals!

Responsibilities


- Receive and place telephone calls

- Retrieve and oversee the sending of written business communications

- Deliver outstanding, friendly customer service in a timely fashion

- Communicate with internal teams
Requirements
- Strong customer service and office administrative skills

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Enthusiastic attitude and an engaging businesslike approach

- Strong communication skills and able to receive criticism well

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Excellent computer skills

- Microsoft Office knowledge required

- Ability to interact effectively with internal and external partners and clients/customers

- 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

- Order entry experience highly desired

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement



If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today to [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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