Desktop engineer



Date Posted:

May 31, 2019

Employment Type:


Job Reference:


Staffing Area:


Robert Half technology is looking for an Desktop engineer that has Help desk experience with working in a Legal Field to assist a Large LAW FIRM client of ours in the DTLA area. If you have IT Support experience than this IT Tech position is for you!

We are looking to present candidates immediately and this IT Tech position will not be open long. You can apply for this position today by sending your resume to [email protected] or by contacting (949) 623-2673 Extension 29689.

• Experience working with a ticketing system
• Light experience/knowledge with hardware configuration
• 1-3 years with phone or desktop level 1 support

• Strong communication skills
For Immediate Consideration please send Resume Danny.Im
Helpdesk/Service Desk experience
o Remote Support
o Good over the phone/customer service
o First call resolutions, escalations, and service level agreements
o Experience in a call center or high volume helpdesk environment
• Strong Windows and Mac troubleshooting skills
o Majority Windows Environment but have Macs as well
o Mainly connectivity issues
o Printer Support
o Deployment and setups
• Any ticket management system
o TrackIt, Remedy, HEAT, fresh service
• Understanding of networking technologies
o TCP/IP, DNS, LAN, WAN, Routing, firewalls, etc..
• Hands-on experience in a client server environment
o Thin clients, Microsoft Terminal Servers, etc..
o Windows server operating systems
• Familiar with the following technologies:
o Mobile app support
o Application support
o Exchange
o Shoretel
o Office 365
o Windows 7, 8, and 10
• Maintain excellent verbal and written communication skills
For immediate Consideration please send Resume to [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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