Customer Service Representative
$13 - 13/hr
May 17, 2019
Office & Administrative
We are recruiting and staffing for multiple positions as a Customer Service Associates to join our team in Lansing, MI. In this role, you will be responsible for answering phone calls, assisting with questions and applying problem solving skills. This position is a great opportunity to begin your career in financial services or to expand your existing financial institution knowledge into a growing, niche area of the industry.
Customer Service Associate Duties and Responsibilities:
Field incoming calls in a timely manner throughout shift.
Identify customer questions, complaints, concerns, and overall needs.
Provide answers and solutions to all customer queries.
Follow up with callers on complaint/question status and ensure resolution.
Generate leads for sales team by screening callers and identifying potential sales opportunities.
Customer Service Associate will have the following Education and Experience:
High school diploma or equivalent (GED) required.
1 + years of customer service experience in a call center or customer service role required.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Lansing, MI2900 West Road
East Lansing, MI 48823