Customer Service Representative


Salary:

DOE

Location:

Des Moines, IA

Date Posted:

June 7, 2019

Employment Type:

Temporary

Job Reference:

01500-9501959442

Staffing Area:

Office & Administrative


Description
OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary-to-full-time engagement, and can work in Des Moines, Iowa, this could be the Customer Service Representative position for you!

Send your resume to: [email protected]

Key responsibilities

- Organize and route incoming telephone calls

- Retrieve and oversee the sending of written business communications

- Offer friendly, accurate customer service in a timely fashion

- May support business development and client referral goals by actively cross-selling and referring customers
Requirements
- Excellent written, verbal and social communication skills highly desired

- success driven attitude and an engaging businesslike approach

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Proven computer skills

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

- Microsoft Office experience preferred

- Customer service experience desired

- Strong customer service and office administrative skills

- Proven experience going the extra mile to solve complex customer inquiries via extensive research



If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Send your resume to: [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Des Moines, IA

801 Grand Ave.
Suite 2950
Des Moines, IA 50309
us
515.244.2500
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