Help Desk


Salary:

DOE

Location:

Daytona, FL

Date Posted:

May 20, 2019

Employment Type:

Full Time

Job Reference:

01030-9501891103

Staffing Area:

Technology & IT


Description
The Sr. Desktop Support Tech is a member of the Internal Systems Team that provides program leadership of the PC environment for the organization. This includes providing in-person and remote IT support to staff and team members as well as serving as an escalation path for IT Support Technicians. Support includes a range of disciplines but will focus primarily on Windows PC Support; additional support areas may include telephony, iOS support, and application support. Position will also have the opportunity to assist with new technology evaluations that support the User Experience.

Requirements

Essential Functions and responsibilities:

Provide program leadership on desktop, workstation and laptop (Windows and Mac) engineering, and troubleshooting.

Responsible for PC Imaging, inventory, and lifecycle support; including updates and patches for a separated organization

Serves as an escalation path for IT Support Technicians for PC related issues and challenges

Installation and troubleshooting of printers and other peripherals as required.

Provide instruction to our user community on computer use and productivity applications.

Consulting with end users for instructing and gathering information on user requirements for software and hardware

Proposes and implements system enhancements that will improve reliability and PC performance

Other electronic devices as required.

Contact [email protected]
Requirements
Provide instruction to our user community on computer use and productivity applications.

Consulting with end users for instructing and gathering information on user requirements for software and hardware

Proposes and implements system enhancements that will improve reliability and PC performance

Other electronic devices as required.

Contact [email protected]
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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