Bilingual Customer Service Representative


Salary:

$14.25 to $16.50 per hour

Location:

DAVENPORT, IA

Date Posted:

April 19, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01530-0010890017

Staffing Area:

Office & Administrative


Description
Openings for Bilingual Customer Service Representatives!



OfficeTeam is trying to fill a position for an articulate, highly-skilled Customer Service Representative with in a growing organization. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Davenport, Iowa and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

What you get to do every single day

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Manage the fielding and sending of important written business correspondence

- Contribute accurate, friendly customer service in a timely fashion

- Receive and place telephone calls

- Communicate with both English and Spanish speaking clients fluently
Requirements
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Strong problem solving and analytical skills

- Proficiency with Microsoft Office suite required

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Customer service and office administrative skills

- Strong communication and interpersonal skills (verbal, written, and listening)

- 2+ years' experience with performing in a goal-driven customer-focused environment preferred

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Experience performing extensive research to resolve complex customer inquiries

- Data entry experience desired


- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly



We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! Resumes should be submitted to [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Davenport, IA

5405 Utica Ridge Road
Suite 206
Davenport, IA 52807
us
563.359.7535
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