German Customer Service Representative


Salary:

$18.25 to $20.75 per hour

Location:

Coral Springs, FL

Date Posted:

May 3, 2019

Employment Type:

Temporary

Job Reference:

01090-9501892985

Staffing Area:

Office & Administrative


Description
Do you enjoy a flexible work/life balance? We have the job for you! We're working with an international travel tourism company who is seeking several bilingual contact center agents to service their international clients! What languages are we looking for? We'll tell you right now!

-Spanish
-German

Key responsibilities of the Customer Service Email Agent:

?Ability to provide expert advice and accurate information to customers regarding the website, booking challenges, and changes/cancellations to existing reservations.
?Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer's needs.
?Resolve emails by replying to customers in a timely and detail oriented fashion
?Provide clear and concise documentation of all cases.
?Meet schedule adherence
?Maintain positive attitude at all times.
Requirements
Required Skill Set of the Bilingual Contact Center Agent:

?Fluent in German + English
?Strong technical skills and computer knowledge, including Microsoft Office Outlook.
?Ability to de-escalate calls in an effective manner.
?Strong problem solving skills/ability to empathize with customer.
?Strong verbal and written communication skills
?Excellent interpersonal skills with ability to positively influence others.
?Strong organizational skills with ability to effectively manage competing priorities.
?Strong attention to detail.

For immediate consideration call OfficeTeam TODAY at (561)994-9833 or send your resume to [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Boca Raton, FL

2600 N Military Trail
Suite 125
Boca Raton, FL 33431
us
561.994.9833
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