Help Desk Technician II


Location:

Charlotte, NC

Date Posted:

May 16, 2019

Employment Type:

Temporary

Job Reference:

03200-9501955381

Staffing Area:

Technology


Description
Monitoring and supporting the ticket queue and IT hunt group for incoming requests.
Providing Tier II support and troubleshooting of Windows workstations and client applications
Handling escalations from Tier 1 technicians and other service desks.
Providing Tier II support and troubleshooting for Windows Servers, 2008r2 and newer
Supporting and maintaining several Microsoft Domains according to best practices.
Assisting in maintaining current systems and proposing new methods for managing and optimizing these systems.
Participating in disaster recovery planning and testing and implementation. Proactively seeks to prevent problems or issues from arising by working with either in house staff or third party vendors.
Working autonomously on assigned projects with the ability to provide deliverables on time.

IF INTERESTED, SEND RESUMES DIRECTLY TO [email protected]
Requirements
3 years of relevant experience
Experienced with advanced PC troubleshooting
Experienced with network troubleshooting
Ability to work well within a team and independently
O365 migration experience
Experience with Azure or AWS cloud technologies

IF INTERESTED, SEND RESUMES DIRECTLY TO [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Charlotte, NC

201 South College Street, 15th Floor
Suite 1500
Charlotte, NC 28244
us
704.342.7982
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