Service Representative


Salary:

$11.88 to $13.75 per hour

Location:

CEDAR RAPIDS, IA

Date Posted:

June 7, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01502-0010993927

Staffing Area:

Office & Administrative


Description
Organization Seeks Service Representative!

Robert Half OfficeTeam is seeking an articulate, highly-skilled Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term temporary-to-full-time Service Representative position could be for you, if you're available to work in Cedar Rapids, Iowa.

Key responsibilities

- Field and send written business correspondence

- Give exceptional customer service in a timely fashion

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

- Manage incoming telephone calls

If interested in this role, please send your resume and brief note of interest to [email protected] and [email protected] TODAY or hit the APPLY button!
Requirements
- No stranger to performing extensive research to resolve complex customer inquiries

- Basic knowledge in computer software programs and office equipment

- Ability to recognize, evaluate, and resolve problems effectively

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Foundational knowledge in Computer Literacy

- Phone Etiquette experience

- Customer service experience desired

- Deep understanding of call centers

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Strong communication skills, both verbally and in writing

- Strong proficiency in Excel and other Microsoft Program skills

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Excellent customer service and office administrative skills

- 2+ years' experience with performing in a goal-driven customer-focused environment preferred



If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
If interested in this role, please send your resume and brief note of interest to [email protected] and [email protected] TODAY or hit the APPLY button!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


West Des Moines, IA

801 Grand Ave.
Suite 2950
Des Moines, IA 50309
us
515.221.2300

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