Customer Service Representative


Salary:

$11.40 to $13.20 per hour

Location:

CEDAR RAPIDS, IA

Date Posted:

May 3, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01502-0010844362

Staffing Area:

Office & Administrative


Description
Opportunities for a Customer Service Representative!



OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Cedar Rapids, Iowa Customer Service Representative position could be for you, if you're available for a long term temporary-to-full time opportunity.

Key responsibilities

- Manage and place incoming telephone calls

- Field and send written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Deliver outstanding, friendly customer service in a timely fashion

If interested in this role, please send your resume and brief note of interest to [email protected] TODAY!
Requirements
- 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Ability to recognize, evaluate, and resolve problems effectively

- Enthusiastic attitude and an engaging businesslike approach

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Proven computer skills

- Command of Microsoft Word

- Microsoft Excel experience

- Deep understanding of customer service

- Excellent written/verbal communication and organizational skills

- Excellent customer service and office administrative skills



If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
If interested in this role, please send your resume and brief note of interest to [email protected] TODAY!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


West Des Moines, IA

801 Grand Ave.
Suite 2950
Des Moines, IA 50309
us
515.221.2300
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