Student Accounts Representative


Salary:

DOE

Location:

Bronx, NY

Date Posted:

April 24, 2019

Employment Type:

Temporary

Job Reference:

02940-9501874259

Staffing Area:

Office & Administrative


Description
Job Description
The Student Accounts Representative is the primary detail oriented contact for students, parents, and other third parties who provides information and understanding on registration, payment, billing, and collection policies. This position requires the delivery of excellent customer service while accurately maintaining student account records. The position reports to the Director for Student Accounts.

Responsibilities
? Provide an excellent customer service experience while helping students understand their bill, payment options, holds, refunds, etc.
? Maintain and review student accounts throughout the collection process to ensure prompt payment of outstanding balances
? Process payments and accurately post to accounts primarily using the Banner system and applying specific detail codes
? Adhere to the College policies for applying fee charges issued to the student
? Produce student invoices, letters, receipts etc. as necessary
? Serve as a contact person to work with third party vendor to initiate and update student payment plans using Tuition Management System
? Liaise with other departments such as the Offices of Financial Aid, Residence Life, Registrar, Finance, and Admission regarding charges, aid, payments, and adjustments
? Prepare bank deposit slips for check and cash payment received
? Reconcile daily deposits and submit a Cash Flow and Cash Count Sheet
? Secure and maintain daily receipt for the department cash flow box
? Apply and review funds for student meal plans using the One Card payment system
? Review and process refunds request via Banner and Argos system
? Manage heavy volume of phone calls, emails, and in person traffic
? Assist in managing and overseeing student workers
? Familiar with FERPA confidentiality regulations
? Performs other related duties as assigned

Email resumes to [email protected]
Requirements
Qualifications
? Bachelor?s degree required
? Minimum two years customer service experience preferably in higher education
? Minimum two years experience in an accounting-related environment preferred
? Working knowledge of Banner or comparable student information system highly preferred
? Familiarity with student aid programs preferred
? Excellent communication and interpersonal skills
? Positive and proactive attitude with the ability to adapt to change
? Must be detail-oriented and able to handle tight deadlines
? Must be able to maintain a high level of confidentiality and professionalism
? Accurate keyboarding and 10-key skills
? Ability to maintain a high quality of work and level of accuracy
? Organized, results-oriented, and motivated to perform without extensive direction
? Working knowledge of the Microsoft Office Suite, especially Word and Excel
? Willing to occasionally work late hours and weekends
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


New York Midtown, NY

125 Park Avenue
4th Floor
New York, NY 10017
us
212.687.4040
File Clerk
Raleigh, NC
Temporary
May 24, 2019
File Clerk
Mpls, MN
Temporary
May 24, 2019
File Clerk
Minneapolis, MN
Temporary
May 24, 2019
File Clerk
Sparks, NV
Temporary-to-full-time
May 24, 2019
File Clerk
Eagan, MN
Temporary
May 24, 2019
File Clerk
Eagan, MN
Temporary
May 24, 2019
Organized File Clerk
Eagan, MN
Temporary
May 24, 2019
File Clerk
Eagan, MN
Temporary
May 24, 2019
File Clerk
Eagan, MN
Temporary
May 24, 2019
File Clerk
Eagan, MN
Temporary
May 24, 2019
File Clerk
Minneapolis, MN
Temporary
May 24, 2019
File Clerk
Tucson, AZ
Temporary
May 24, 2019
File Clerk
Medfield, MA
Temporary
May 24, 2019
File Clerk
New Rochelle, NY
Temporary
May 23, 2019
File Clerk
Monrovia, CA
Temporary-to-full-time
May 23, 2019
See More Jobs >

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status