Patient Service Representative


Salary:

$14.00 to $16.00 per hour

Location:

BRECON, OH

Date Posted:

April 23, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

03322-0010930859

Staffing Area:

Office & Administrative


Description
Home Infusion Pharmacy is in need of a Patient Services Representative to handle intake of initial patient referrals and coordination of new admissions with nursing, reimbursement, account managers and pharmacy. This candidate will be responsible for coordination of ongoing therapy needs and obtaining initial paperwork and documentation required for billing and collections.

Education/Experience:
-High School diploma or the equivalent required.
-Basic knowledge and experience in home care preferred.
-At least six (6) months recent experience with insurance verification, healthcare benefits assessment, paperwork and documentation for billing Medicare/Medicaid and commercial insurances.

Duties and Responsibilities:
? Performs intake of initial patient referrals including collection of patient demographic information, medical information, therapy information and insurance/financial information and documentation in dispensing system.
? Completes initial paperwork on new admissions and establishes patient clinical record.
? Provides telephonic and or face-to-face therapy specific, consumer non-clinical, educational services.
? Informs patient of benefit information; coordinates between patient and outside support organizations as needed (PSI, BEN, OnePath, etc.)
? Confers with customers (physicians, patient/family, health care personnel, etc.) during the planning process to establish mutual goals.
? Participates as necessary in care conferences and meetings related to DSIG patients
? Notifies nursing, reimbursement, sales and pharmacy of new referrals/potential new admissions and coordinates new admissions with nursing, pharmacy and outside agencies
? Responsible for inventory of patient?s current home supplies, medical history, changes in status and delivery ticket.
? Responsible for creation of delivery ticket.
? Keeps current regarding therapy specific community issues and regulations.
? Participates in morning staff meetings with nursing and pharmacy as needed.
? Receives and responds to patient/client questions or complaints regarding services/care rendered and billing.
? In conjunction with the Account Managers, supports community as needed including promotional events and materials, educational events and materials, physician contacts, patient contacts, and medical facility staff contacts.
? Completes required reporting and accounting of time and expenses within the required timeframe.
? Demonstrates a high degree of personal responsibility regarding accuracy and quality of work.
? Other duties may be assigned.
Requirements
High school diploma with some vocational training in Accounting, Business Administration or a related field and one to two years prior billing experience in a health care environment or any other combination of education and experience that provides equivalent knowledge, skills or abilities.

Knowledge, Skills Abilities:

Ability to use a computer for e-mail, data inquiry, data entry and word processing.
Ability to create and utilize spreadsheets.
Ability to run queries and reports from the financial system and Medicare system.
Skilled in Outlook, Word, Excel and computerized billing systems.
?
For immediate consideration please email your resume to [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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