Head of Customer Data Management


Boston, MA

Date Posted:

May 31, 2019

Employment Type:


Job Reference:


Staffing Area:


Robert Half is looking for a senior level Manager to lead the Customer Experience team and build out a group of fantastic data engineers. The primary responsibilities for this role will be to drive the team in the management of the customer data strategies. The ideal candidate for this role will have a strong background in CRM architecture and development, and be comfortable building out a proprietary CRM. This is a full-time opportunity that sits in Boston, MA.

- Lead a team of data engineers and software developers
- Oversee the design, deployment and maintenance of API services
- Create, maintain, and extend a customer data model
- Oversee the design, deployment, and maintenance of a data integration and entity resolution pipelines
- Develop and oversee legacy system migration strategy via operations and process optimization

- Bachelor’s degree in Computer Science or related field, advanced degree preferred
- Minimum 7 years of overall experience developing software and working with master data management systems
- Minimum 3 years of experience managing teams of data engineers and/or software developers
- Minimum 3 years of experience working with and managing big data and database technology platforms including entity resolution platforms
- Previous experience with vendor management and technology selection
- Proven experience creating and maintaining relationships with business stakeholders

** If you are interested in learning more about this opportunity please reach out to Mark directly at MarkDOTSylvesterATrhtDOTcom **
Cross Functional Project Management, Management, Project Management Process Improvement, API - Application Programming Interface, CRM - Customer Relationship Manager

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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