Desktop Support Analyst


Salary:

DOE

Location:

Boston, MA

Date Posted:

May 3, 2019

Employment Type:

Full Time

Job Reference:

02100-0010799343

Staffing Area:

Technology & IT


Description
Robert Half is currently looking for a Desktop Support Analyst to join their client's team and provide timely and thorough support to their end-users. This candidate should have previous experience with desktop support and participating in multiple projects simultaneously. This position is located in Downtown Boston, MA in the Seaport.

Responsibilities:
- Log all calls and statistics required by the manager and director
- Provide customer support for both internal groups and clients as needed
- Advance teams processes by identifying opportunities for resource allocation and training initiatives
- Utilize deployment tools for desktop support via testing, scheduling and job executions
- Understand patch management systems for testing, management and implementation of various OS and application patches

Qualifications:
- Minimum of a Voc-Tech or Associate's degree in computer science or related field
- At least 1 year of experience working with IT or desktop support
- Professional experience with MS Office suite
- Working experience with Windows Explorer or other search programs

**If you are interested in learning more about this opportunity or think your background may be a good fit for the role, please reach out to Sydeny directly at Sydeny.koehler AT rht DOT com **
Requirements
Customer Service, MS Office
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Boston, MA

125 High Street
Oliver Street Tower 17th Floor
Boston, MA 02110
us
617.439.3000
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