Customer Service Representative


Salary:

DOE

Location:

BETHESDA, MD

Date Posted:

May 13, 2019

Employment Type:

Temporary

Job Reference:

04540-0010958154

Staffing Area:

Office & Administrative


Description
Join Our Team as a Customer Service Representative!



OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This long-term temporary Customer Service Representative position in Bethesda, Maryland could be perfect for you!

Major responsibilities

- Offer friendly, accurate customer service in a timely fashion

- Be a part of business development by by actively cross-selling and referring customers

- Field and send out send written business correspondence

- Organize and route incoming telephone calls
Requirements
- Comfort and confidence when interacting with internal and external partners and clients/customers

- achievement oriented, positive attitude and an approach to work rooted in professionalism

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Excellent customer service and office administrative skills

- Strong communication and interpersonal skills (verbal, written, and listening)

- Strong problem-solving skills

- Proficiency in CRM

- Microsoft Excel experience preferred

- Solid understanding of customer service

- 1+ years of past relevant experience

- Basic knowledge in computer software programs and office equipment

- Strong proficiency in Excel and other Microsoft Program skills required



We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!

If you are interested in this position, please send your resume to Cameron Helble at [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Bethesda, MD

7315 Wisconsin Avenue
Suite 550
Bethesda, MD 20814
us
301.656.2071
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