Customer Service Representative


Salary:

$13.00 to $14.00 per hour

Location:

ANNAPOLIS JUNCTION, MD

Date Posted:

May 17, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

04520-0010942251

Staffing Area:

Office & Administrative


Description
Seeking Customer Service Representatives!

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative opportunity is located in Annapolis Junction, Maryland, and is a long-term temporary-to-full-time engagement.

Your responsibilities

- Offer friendly, accurate customer service in a timely fashion

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Receive and send written business correspondence

- Organize and route incoming telephone calls
Requirements
- Sales experience

- Proficiency in customer service

- Knowledge of telemarketing

- Excellent problem-solving skills

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- achievement oriented, positive attitude and an approach to work rooted in professionalism

- Strong communication skills, both verbally and in writing

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Strong customer service and office administrative skills

- Basic knowledge in computer software programs and office equipment

- 1+ years of past relevant experience

- Strong proficiency in Excel and other Microsoft Program skills

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly



If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Columbia, MD

6996 Columbia Gateway Drive
Suite 200
Columbia, MD 21046
us
410.423.9455
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