Customer Service Representative


Salary:

$15.00 to $16.00 per hour

Location:

Anaheim, CA

Date Posted:

May 24, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

03090-0010969895

Staffing Area:

Office & Administrative


Description
Available Positions for Customer Service Representatives!



OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative opportunity is located in Anaheim, California, and is a long-term temporary-to-full-time engagement.

Key responsibilities

- Deliver outstanding, friendly customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- Manage and place incoming telephone calls

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements
- Excellent oral and written communications skills

- Proven knowledge of Microsoft Outlook

- Strong familiarity with Microsoft Excel

- Foundational knowledge in Microsoft Excel

- Microsoft Outlook experience highly desired

- Comprehensive knowledge of Goldmine

- Knowledge of Microsoft Office

- 1+ years of past relevant experience

- Ability to recognize, evaluate, and resolve problems effectively

- Strong customer service and office administrative skills

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks

- Proven computer skills



If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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