Senior Administrative Assistant


Salary:

DOE

Location:

Acton, MA

Date Posted:

April 26, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

02130-9501876182

Staffing Area:

Office & Administrative


Description
Calling all Senior Customer Service Reps!

Provide assistance via phone, email, and live chat. OfficeTeam is looking for a Senior Customer Service Representative with a distinct skill set to expand their career. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is an opportunity for you. This role will be situated in a challenging and dynamic environment. If you're looking for a long-term temporary-to-full-time position in Acton, MA area this Senior Customer Service Representative opportunity could be for you!

- Provide accurate, friendly customer service in a timely fashion
- Check availability and place orders on behalf of customers
- Keep accurate records and document customer service actions and discussions.
- Follow procedures for proper escalation of unresolved issues to internal teams.
- Perform data entry and administrative tasks as needed.

Please email your resume to [email protected]
Requirements
-2+ years of past relevant experience
-Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
-Excellent oral and written communications skills
-Ability to recognize, evaluate, and resolve problems effectively
-Customer service and office administrative skills
-Strong computer skills including customer database systems
-Ability to interact effectively with internal and external partners and clients/customers
-Solid understanding of Microsoft Office
-Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
-Achievement oriented, positive attitude and an approach to work rooted in professionalism
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact [email protected]

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

? 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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