3 results for Customer Service Representative Call Center in Kwun Tong Kwun Tong District

Customer Service Representative (Insurance) The CompanyOur client is a reputable insurance company and is looking for Customer Service Representative. The Role<ul><li>Answer inbound calls for general customer service enquiries, offer phone enrolment services and policy retention activities</li><li>Handle email correspondence to customer enquiries</li><li>Maintaining quality of service and provide business services to customers</li></ul> Your Profile<ul><li>Diploma holder or above in any discipline</li><li>Qualification of IIQE Paper 1 and 2 is preferred</li><li>Good command in both spoken and written English and Cantonese,</li><li>Proficiency in Mandarin is a plus, Chinese typing skill is preferred</li><li>PC literate in MS Word, Excel and Access</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0012991106By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/R2lnaS5MZXVuZy4yNjI5Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">

Customer Service Representative (Korean / Japanese speaking) The CompanyOur client is a leading service provider of loyalty programs and is looking for Customer Service Representative (Korean / Japanese speaking). The Role<ul><li>Handle phone calls / emails / live chat to answer members' enquiries in a professional manner</li><li>Responsible for membership related administrative works</li><li>Prepare monthly billing and reports in a timely manner</li></ul> Your Profile<ul><li>Diploma holder or above in any discipline</li><li>Experience in customer services in travel industry is highly preferrable</li><li>Excellent command of spoken English, Cantonese, Mandarin and Korean / Japanese</li><li>Excellent communication and problem solving skills</li><li>PC literate in MS Word, Excel and Access</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013146593By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/R2lnaS5MZXVuZy4xMTY3OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">

Customer Service Officer - 23k (Banking/Perm) The Company We are one of the world's leading financial groups. The Group offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Role<ul><li>Delivering an outstanding member experience though excellent customer service on inbound and outbound calls</li><li>To provision efficient and effective query resolution by anticipating member needs and taking ownership for first call resolution</li><li>Demonstrating subject matter expertise on pensions schemes/processes/procedure</li><li>Achievement of all Key Performance Indicators (KPIs)</li><li>Demonstrating adaptability and teamwork to alter shifts to meet operational demands (when required)</li><li>Positive participation in the team and team meetings to discuss and share ideas and celebrate achievement of team goals</li><li>Working with your leaders to improve your personal capability, and increase skills via delegated responsibilities/projects</li></ul> Your Profile<ul><li>A minimum of 1 year of experience in customer service industry, call centre experience would be an advantage</li><li>Higher diploma or above in any disciplines</li><li>Strong customer service skills with a member experience focus</li><li>Good written and verbal communication skills in English, Cantonese and Mandarin, and a pleasant phone manner</li><li>Ability to understand clients' needs and demands, and interrupt them into actions, being a proactive listener to all clients</li><li>Proven track record of reliability and punctuality in a structured environment</li><li>Demonstrated ability to display empathy and resilience when handling difficult or sensitive calls</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby43MjMzNy4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">