Leading ibank - Ops Change Mgmt -75K<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a worldwide organization committed to assisting clients in safeguarding their financial futures through cutting-edge digital offerings. This division prioritizes the responsible connection of individuals to their assets while ensuring a secure and reliable experience. By harnessing the expertise of its employees, adaptable technology, and insightful data, it simplifies the complexities of regulatory compliance and enhances data oversight. With a focus on enriching user experiences, Retirement Solutions equips clients to make educated choices regarding their financial health, utilizing innovative strategies to navigate the evolving landscape of retirement planning and asset management.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Process Transformation:</li><li>Critically evaluate and refine existing operational processes, aligning them with industry best practices.</li><li>Identify key areas for efficiency gains and develop and implement actionable solutions.</li><li>Implement enhancements to streamline management across all operations functions.</li><li>Maintain and update comprehensive documentation for existing products and system workflows.</li><li>Design and analyze business process models to support new product launches and strategic change initiatives.</li><li>Partner with operations managers to thoroughly document new process requirements.</li><li>Collaborate with technology teams to translate operational needs into effective system improvements.</li><li>Engage proactively with project teams to ensure the timely and successful completion of project tasks.</li></ul><ul><li>Obtain necessary approvals for process improvements from key operations leadership.</li></ul><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile </span></strong></p><ul><li>A minimum of 7 years of experience in Back Office/Operations, with direct experience managing projects. Candidates with less experience may be considered at a corresponding level.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders at all levels of management.</li><li>Consulting background is preferred</li><li>Demonstrated experience in process transformation is highly preferred. Candidates should, at a minimum, be able to review operational processes and independently automate manual tasks to streamline workflows, improve efficiency, and drive process transformation.</li><li>Strong knowledge of financial products within the Equity Derivatives and FICC business lines.</li><li>Proven ability to effectively manage multiple tasks across various business and departmental initiatives.</li><li>Strong program/project management skills.</li><li>Control-oriented and risk-aware approach to process management.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p> </p><p><em>Reference No. </em>67010-0013168195</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjA2NTQwLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Policy Administration, Assistant Manager<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is looking for Policy Admin, Assistant Manager to join a dynamic team at their Insurance Company. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Handle the full cycle of policy administration for new businesses, renewal policies including but not limited to policy issuance, endorsements, commission, after-sales services with high service standard & within assigned authority</li><li>Handling application and policy submission & enquiries from business partners</li><li>Conduct due diligence on client and new products for insurance application</li><li>Lead and improve service standard of policy administration, handle policy change/support service for customer throughout the policy life cycle</li><li>Provide pending report and pending analysis for management review</li><li>Liaise with internal departments to resolve day-to-day operation issues</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minium 3 years' experience in Insurance industry, preferably in policy servicing</li><li>Experiences and capabilities to develop and maintain relationships with customers, intermediaries and agencies</li><li>Team player, detail-minded and good interpersonal skills</li><li>Fluent in reading and writing English; native Cantonese speaking Fresh graduate with IIQE certificate will also be considered.</li><li>Immediately Available is highly preferred</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: 67010-0013188603</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNTc5NTAuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">