<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Leading Bank in HK</p><p><br /><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Perform administrative work including enrolment, contribution, termination and switching for Mandatory Provident Fund and Occupational Retirement Schemes Ordinance schemes</li><li>Responsible for delivering targeted team KPIs and escalation for all operational issues.</li><li>Provide accurate and timely updates to the client regarding performance against service level agreements.</li><li>Guide and support all team leads and members to build high-performing teams, focusing on coaching, development, effective performance reviews, and quality assessment decisions.</li><li>Ensure that regulatory frameworks and compliance requirements are met, with adequate controls in place.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Experience in pension (MPF/ORSO) and/or CRS/FATCA reporting would be a plus</li><li>Good communication and interpersonal skills, experience to work with internal and external stakeholders.</li><li>Ability to use judgmental skills to identify and resolve problems when there are issues escalated by offshore team and subordinates.</li><li>Proven record of effective management in a managerial role including but not limit to planning and decision making, identifying priorities</li><li>Fluent in English &amp; Cantonese</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi42ODg2Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">