Thriving businesses owe a large part of their success to being able to provide excellent customer service from the start. A customer service representative is the company's opening act; a preview of what a business has to offer. Potential clients and customers are more likely to become loyal clients and customers if they are favorably impressed at this stage of the game.
A great interview question can reveal insight into a candidate’s personality and approaches that you wouldn’t necessarily determine from standard interview questions.
Consider using these 10 top interview questions to really get to know a candidate.