5 résultats pour Help Desk Analyst I à Toronto, ON

Finance Business Partner We searching for a Finance Business Partner to join our Halton headquartered client. Our client is a global distribution company with locations across Canada. In the role of Finance Business Partner, you will support the Regional Leader in providing financial analysis and reporting to support business decisions to grow both top line revenues and bottom line profits. As the Finance Business Partner, you will play a pivotal part in the financial management of the business, providing vital input into decision-making processes, and ensuring financial integrity throughout all aspects of the operations. This is a hybrid position which requires up to 3 days per week onsite. To be considered for the position of Finance Business Partner, you must have a strong foundation in financial planning and analysis. Perhaps you are currently a Senior Financial Analyst looking for the next step in your career. You are naturally inquisitive, always go above and beyond and can challenge the business to improve where necessary. You are not simply a CPA who will sit at your desk to reconcile g/l accounts and prepare financial statements. You enjoy getting out there to collaborate with Operations and teams across the organization. You are someone who thrives in a fast-paced and demanding environment and love to understand the business from end to end. You do not shy away from analyzing the company's financial position from all angles: revenues, margins, labour and overhead, expenses and working capital. Key Responsibilities:Financial Performance Analysis<ul><li>Provide insightful commentary on monthly regional financial performance, including Sales, Margins, Operating Expenses, and Working Capital.</li><li>Conduct in-depth analysis to identify areas for improvement and offer recommendations.</li></ul>Budgeting and Forecasting<ul><li>Lead and execute budgeting and forecasting processes for the Business Unit, ensuring alignment with strategic business goals.</li><li>Collaborate with the Regional Business Leader to define, plan, and execute strategies to meet targets and grow the business.</li></ul>Accountability and Performance Management<ul><li>Help ensure the Business Unit is successful in completing initiatives and attaining regional budgets.</li><li>Analyze Business Unit performance, track results, and report on performance metrics while identifying and communicating opportunities for improvement.</li></ul>Business Review and Reporting<ul><li>Assist the Regional Business Leader with the preparation and presentation of monthly financial results to the Leadership Team.</li><li>Present key insights during monthly Business Reviews, focusing on P& L, Balance Sheet, and market trends affecting financial performance.</li></ul>Collaboration and Stakeholder Engagement<ul><li>Foster excellent working relationships with key internal stakeholders to support financial decision-making and business growth.</li><li>Engage with various departments to provide financial insight, influence operational decisions, and ensure alignment with business objectives.</li></ul>

IT Support Specialist This is an onsite position, and you will be in the office everyday in Downtown Toronto. In this role, you will be joining a global professional services firm and will work in their office in Downtown Toronto. If you have at least 1 year of experience with IT support and working with Office 365, we encourage you to apply! You will be a part of a large IT team, and help manage the IT infrastructure in their Toronto office. You will support Windows servers and Office 365, and support with Tier 1 - Tier 2 issues. What you will do and how you will make an impact … [-] You will provide user support for Office 365 and Windows products. The majority of users are non-technical, so user training may be a big part of your role at times. [-] You will provide support for Tier 1 - Tier 2 issues. You will troubleshoot hardware and software issues, and some networking issues. For example, issues with Wi-Fi, printers, passwords and access, and more. You will escalate issues when needed. [-] You will document processes and issues and manage their inventory. [-] You will onboard and offboard users and manage user accounts and access. Why we are excited about you … [-] You are an excellent communicator and have experience working with non-technical users. [-] You are proactive and curious, and can provide recommendations about future projects and different ways to enhance their IT operations. [-] You are an IT generalist and enjoy having a variety of work and responsibilities.

IT Lead/Support We are offering a long term contract employment opportunity for an IT Lead role in the Wholesale Distribution industry. As an IT Lead, you will be responsible for overseeing infrastructure technologies and implementing best practices. This is a Hybrid role located in Markham, Ontario looking for someone available to start immediately. Responsibilities: · Management of the IT Department, including overseeing employee relations, conducting performance reviews, and handling disciplinary actions;· Manage and maintain critical IT systems and security programs, including but not limited to Office 365, MS Defender, Active Directory, Entra ID, Mimecast, CrowdStrike, and Intune, by· overseeing policies, configurations, secure user access, threat protection, and seamless device and identity management across the organization;· Responsible for managing Microsoft Azure and coordinating with the organization’s service provider to ensure the effective operations and maintenance of the cloud environment;· Manages incident response efforts, swiftly addressing and mitigating cyber threats to protect the IT environment and minimize impact;· Responsible for software license management, ensuring compliance, and optimizing usage across the organization;· Responsible for managing contracted IT services and overseeing relationships with all IT vendors to ensure effective service delivery and alignment with organizational needs;· Responsible for the setup, configuration, maintenance and troubleshooting of all endpoints across the organization;· Ensures replacement and installation of hardware components and peripherals are complete;· Ensures timely and efficient resolution of all employee IT requests; · Manages telephony and website infrastructure to ensure seamless communication and online presence; and· Other duties as assigned.

Manager of Business Systems A client of Robert Half is seeking a highly organized and detail-oriented Manager of Business Systems to join their team. In this role, you will be responsible for strategic planning, designing, integrating, and maintaining systems, including both web and mobile solutions. Responsibilities: • Oversee the strategic planning and design of systems to meet business needs.• Manage the integration and maintenance of systems, ensuring they function effectively and efficiently.• Leverage technical expertise in systems to troubleshoot issues and implement solutions.• Utilize Salesforce Sales Cloud and Service Cloud to manage sales and customer service processes.• Implement and manage the Property Management System to streamline operations.• Oversee support for mobile devices and technology, ensuring optimal performance and user experience.• Ensure the mobile app and mobile web are updated and aligned with business requirements.• Oversee the process of payments, ensuring they are processed accurately and efficiently.• Manage the POS - Point of Sale system to facilitate smooth and efficient transactions.• Implement and manage Dynamics 365 Finance & Operations to streamline financial processes and operations.

Senior Manager, IT Operations Robert Half is looking to hire a full time / permanent Senior Manager of IT Operations to join their team in the East GTA. Please take a look at the summarized information below and apply if you are a good fit! Role: Senior Manager, IT Operations and ImprovementsType: Full time / PermanentLocation: East GTACompensation: $120k to $140k + 10% to 15% Bonus (Pending exp) + 3 Weeks Vacation + Strong Benefits Requirements:- 10+ years experience working in IT; leadership, project management, consulting etc- Process improvements, reporting, contract management- Knowledge and passionate about AI- Pushing projects forward; managing stakeholders- Experience speaking with external parties- Main thing is someone with leadership qualities (Emphasis)o Strong communication skillso Direct and confidento Strong peoples person- Someone that has experience growing an IT infrastructure; identifying processes that could be improved; grew an IT environment with company growth (example)