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15 résultats pour Vp Operations And Customer Experience à Richmond Hill, ON

Receptionist
  • Toronto, ON
  • onsite
  • Temporaire
  • 20.00 - 21.00 CAD / Hourly
  • <p>We are looking for an organized and detail-oriented Receptionist to join our client's team on a short-term contract basis in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer service. As the first point of contact, you will play a key role in ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming environment.</p><p>• Manage a multi-line phone system by answering, directing, and transferring calls promptly.</p><p>• Handle data entry tasks with accuracy and efficiency to maintain up-to-date records.</p><p>• Respond to inquiries through email correspondence while providing timely and clear communication.</p><p>• Schedule appointments and meetings, coordinating calendars to avoid conflicts.</p><p>• Organize and maintain physical and digital filing systems for easy accessibility.</p><p>• Assist with administrative duties such as preparing documents and reports using Microsoft Office tools.</p><p>• Collaborate with team members to ensure seamless office operations and customer satisfaction.</p><p>• Provide support in maintaining a clean and organized reception area.</p><p>• Communicate effectively with clients and colleagues to address needs and resolve issues.</p>
  • 2025-11-04T17:08:46Z
Operations Specialist
  • Toronto, ON
  • onsite
  • Temporaire
  • 32.30 - 37.40 CAD / Hourly
  • <p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>●       Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>●       Responsible for weekly and monthly information creation for stores and store operations team</p><p>●       Managing Company wide tasks, following through until completions cross-functionally</p><p>●       Flexibly adopt the information depending on the business needs</p><p>●       Develop the routine communication cross-functionally to achieve the goals.</p><p>●       Manage and ensuring customer facing store information, most up to date</p><p>●       Acquire the data analyses skills and reflect to the information and communication for the future</p><p>●       Review business reports to identify future focus points</p><p>●       Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
  • 2025-10-24T18:54:00Z
Director, Finance Operations and Client Services
  • Peterborough, ON
  • onsite
  • Permanent
  • 125000.00 - 135000.00 CAD / Yearly
  • <p>We are seeking an experienced and strategic leader to join our team as the Director of Finance Operations and Client Services. This multifaceted role combines oversight of financial operations and client services, with a focus on ensuring accurate accounting processes, maximizing the use of financial software systems, and delivering exceptional service to internal and external stakeholders. The ideal candidate will bring a blend of technical expertise, leadership acumen, and a passion for optimizing financial workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Financial Operations Management:</strong></p><ul><li>Oversee and ensure the timely and accurate processing of accounts payable and accounts receivable functions.</li><li>Supervise billing operations to guarantee precise invoicing and efficient payment processing.</li><li>Lead the audit process to ensure compliance with financial regulations and uphold the integrity of financial records.</li><li>Manage the implementation and utilization of accounting software systems such as 3M, ADP - Financial Services, Concur, and CRM to streamline and optimize workflows.</li></ul><p><strong>Client Services Coordination:</strong></p><ul><li>Collaborate with client services teams to address financial inquiries and improve customer satisfaction.</li><li>Monitor customer accounts, assess account statuses, and execute appropriate actions based on findings.</li><li>Oversee customer credit application processes to ensure accuracy, efficiency, and adherence to company policies.</li><li>Maintain detailed and accurate customer credit records to establish and update financial histories.</li></ul><p><strong>Strategic Leadership:</strong></p><ul><li>Direct and enhance accounting functions, including financial reporting and compliance, to align with organizational objectives.</li><li>Act as a key liaison between departments, facilitating communication and driving collaboration between financial and client service teams.</li><li>Foster continuous improvements across financial operations and software system implementations to improve efficiency and accuracy.</li></ul><p>This leadership role offers an exciting opportunity to make a profound impact within a dynamic and fast-paced organization. If you have a proven track record of success in overseeing financial operations, leveraging accounting software solutions, and delivering exceptional client service, we encourage you to apply for this strategic position.</p>
  • 2025-10-20T17:57:31Z
Workplace Exp Coordinator
  • Toronto, ON
  • remote
  • Temporaire
  • 19.60 - 19.60 CAD / Hourly
  • <p>We are looking for a Workplace Experience Coordinator to join our team on a short-term contract basis in Toronto, Ontario. In this role, you will play a vital part in ensuring smooth daily operations and delivering exceptional customer service to employees and visitors alike. You will oversee a variety of workplace functions to maintain a welcoming and efficient environment.</p><p><br></p><p>Please note that this is a short-term contract position covering the following dates: November 24th-28th and December 19th & 22nd-31st (excluding stat holidays).</p><p><br></p><p>Responsibilities:</p><p>• Greet employees and visitors with professionalism, ensuring a positive first impression.</p><p>• Issue visitor passes and parking permits while adhering to security protocols.</p><p>• Coordinate and confirm dining reservations, recreational activities, and business engagements as requested.</p><p>• Manage janitorial and maintenance work orders, ensuring timely execution and quality service.</p><p>• Organize and oversee on-site events, including securing spaces, setting up, and dismantling event setups.</p><p>• Respond to inquiries and complaints from employees and guests, providing effective solutions in a customer-focused manner.</p><p>• Handle workplace services such as mail distribution, office supply management, and onboarding support.</p><p>• Collaborate with vendors to ensure timely delivery of goods and services to the workplace.</p><p>• Follow emergency procedures and building-specific security protocols to ensure the safety of all occupants.</p><p>• Prepare and deliver presentations to groups, as required, ensuring clarity and engagement.</p>
  • 2025-11-04T18:29:01Z
Sales Finance Manager
  • Markham, ON
  • onsite
  • Permanent
  • 115000.00 - 125000.00 CAD / Yearly
  • <p>We are seeking a highly organized and detail-oriented <strong>Senior Accountant</strong> to join our team. In this role, you will oversee key accounting functions, including accounts payable (AP), accounts receivable (AR), general ledger (GL), and reconciliations. You will also play a critical role in preparing financial statements, assisting with budget planning, coordinating audits, and developing strategies to optimize the organization’s financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage general accounting functions: AP, AR, GL, and reconciliations.</li><li>Prepare accurate monthly, quarterly, and annual financial statements for leadership, stakeholders, and funding agencies.</li><li>Develop and implement accounting policies and procedures.</li><li>Assist with budget preparation, financial planning, and reporting.</li><li>Coordinate audits and tax filings with external auditors and consultants.</li><li>Collaborate with the leadership team to develop financial strategies that streamline operations, improve programs, and reduce costs.</li><li>Conduct financial forecasts and risk analysis while providing recommendations to address opportunities and challenges.</li><li>Ensure accurate inventory valuations and perform inventory cost analysis.</li><li>Prepare and maintain reconciliations for inventory accounts.</li><li>Support the Financial Controller and other departments with accounting-related tasks.</li></ul><p><br></p>
  • 2025-10-20T18:04:09Z
Receptionist
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
  • 2025-11-10T21:38:46Z
HR & Payroll Administrator
  • Aurora, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>Robert Half is partnering with an established client seeking an experienced HR & Payroll Administrator who brings expertise in Accounts Payable (AP), Human Resources, and ADP Workforce Now. This is an exciting opportunity for a detail-oriented professional to play a critical role in both financial and people operations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p><strong>Accounts Payable (AP)</strong></p><ul><li>Process all AP transactions including purchase orders, invoices, expense reports, and payment requests, ensuring accuracy and timely completion.</li><li>Review and reconcile vendor accounts; resolve discrepancies promptly.</li><li>Maintain and update AP systems, enforcing compliance with internal policies and relevant accounting principles.</li><li>Assist with monthly, quarterly, and year-end reporting related to payables.</li><li>Manage the AP inbox and respond professionally to all vendor inquiries.</li></ul><p><strong> </strong></p><p><strong>Human Resources Support</strong></p><ul><li>Collaborate with HR team members on payroll processing, benefits administration, onboarding, and employee data management.</li><li>Support compliance efforts with labor laws and regulations.</li><li>Help maintain accurate employee records per company and legal standards.</li><li>Assist with HR audits, ad-hoc reporting, and special projects.</li></ul><p><strong> </strong></p><p><strong>ADP Workforce Now Expertise</strong></p><ul><li>Serve as the go-to resource for ADP Workforce Now inquiries and troubleshooting.</li><li>Ensure employee information is accurate—including job titles, compensation, tax, and direct deposit data.</li><li>Run payroll reports, track time-off accruals, and monitor data integrity within ADP Workforce Now.</li></ul>
  • 2025-11-10T21:34:27Z
Bilingual Administrative Assistant
  • Toronto, ON
  • onsite
  • Temporaire
  • 22.00 - 26.00 CAD / Hourly
  • We are looking for a detail-oriented Bilingual Administrative Assistant to provide exceptional support to a director within the real estate and property industry. This contract position is based in Toronto, Ontario, and requires proficiency in administrative tasks, effective communication, and organizational skills. The role involves working closely with the director, managing correspondence, and ensuring smooth daily operations.<br><br>Responsibilities:<br>• Manage and respond to incoming emails and inquiries on behalf of the director, ensuring timely and thorough communication.<br>• Coordinate schedules and appointments to optimize the director’s daily activities.<br>• Operate and maintain a ticketing system to track and address tasks efficiently.<br>• Provide customer service support, including handling inbound and outbound calls.<br>• Prepare documents and presentations using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.<br>• Maintain accurate records and perform data entry to support administrative processes.<br>• Assist in organizing and prioritizing tasks to meet deadlines.<br>• Collaborate with team members to ensure seamless operations and communication.<br>• Work in the office two days per week to provide on-site support as required.<br>• Uphold confidentiality and integrity in all communications and activities.
  • 2025-11-11T16:48:59Z
Accounting Clerk
  • Markham, ON
  • onsite
  • Temporaire
  • 22.80 - 26.40 CAD / Hourly
  • We are looking for a detail-oriented Accounting Clerk to join our team in Markham, Ontario, on a contract basis. In this role, you will support our finance department during the busy season, helping with administrative tasks, donation processing, and other office duties. This is a fantastic opportunity to contribute to a dynamic environment within the healthcare and social assistance industry.<br><br>Responsibilities:<br>• Process and reconcile accounts payable and accounts receivable transactions accurately.<br>• Assist with donor gift batching and entering data into Raiser's Edge and QuickBooks systems.<br>• Support the handling of incoming mail, including opening, sorting, and tallying donations.<br>• Perform general administrative tasks to ensure smooth office operations.<br>• Respond to inquiries from donors and provide exceptional customer service.<br>• Prepare and process invoices efficiently while maintaining organized records.<br>• Collaborate with team members to manage peak season workloads effectively.<br>• Utilize Microsoft Excel for data analysis and reporting purposes.<br>• Ensure all financial data is entered with precision and up-to-date.<br>• Assist with special projects and fundraising-related activities as needed.
  • 2025-11-12T21:53:54Z
Financial Controller
  • Toronto, ON
  • remote
  • Permanent
  • 125000.00 - 135000.00 CAD / Yearly
  • <p>We are seeking a hands-on Financial Controller to lead the finance function for a growing Canadian business operating multiple locations nationally. This role will oversee all financial reporting, analysis, governance, and strategic financial support for the organization. The ideal candidate brings strong technical accounting expertise, experience working with multi-unit operations, and a proactive business partnering mindset. The Controller will liaise closely with senior leadership teams both locally and internationally, and will manage relationships with outsourced service providers for transactional and operational accounting.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Own monthly, quarterly, and annual financial reporting for the Canadian business</li><li>Ensure accuracy and compliance with relevant accounting standards and internal policies</li><li>Prepare balance sheet reconciliations, journal entries, and review outsourced operational accounting work</li><li>Coordinate audit and tax engagements in partnership with external advisors</li><li>Maintain internal controls and support continuous improvement of financial processes</li><li>Lead budgeting, forecasting, and variance analysis</li><li>Provide leadership with insights on business performance, KPIs, and profitability of clinic locations</li><li>Support decision-making through financial modeling and scenario analysis</li><li>Partner with operational leaders to optimize financial outcomes and ensure accountability on budgets</li><li>Oversee cash flow management and working capital requirements</li><li>Review payroll, AP/AR, and revenue recognition processes executed by outsourced providers</li><li>Support expansion initiatives including financial evaluations and integration of new locations</li><li>Ensure accuracy and effectiveness of financial systems and data flows</li><li>Identify and implement opportunities to automate or streamline reporting and accounting processes</li><li>Champion best practices in finance operations</li></ul>
  • 2025-11-06T19:23:54Z
Assistant Buyer
  • Toronto, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • <p>Robert Half is assisting a client in their search for a hardworking and detail-oriented Assistant Buyer. The ideal candidate will support purchasing and inventory management activities, analyze business performance, and contribute to strategic decisions, ensuring product and sales goals are met.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Support business performance by analyzing sales trends, best sellers, rates of sale, and inventory levels.</li><li>Identify underperforming areas and collaborate with leadership to address inventory issues.</li><li>Contribute to growth by replenishing and expediting delivery of high-demand products.</li><li>Monitor season-to-date sales and inventory to prepare for future planning, identifying successful trends and eliminating unproductive items.</li><li>Conduct store visits and collaborate with store managers to understand customer preferences, shopping behavior, and opportunities to improve product assortments.</li><li>Research trends and build idea boards for engaging and innovative product selections.</li><li>Prepare for vendor meetings with detailed data, visuals, and action plans.</li><li>Manage inventory through transfers, consolidations, and return-to-vendor (RTV) processes while foreseeing store assortment needs.</li><li>Ensure quality control by proactively addressing potential product issues, including construction, fabric, wear and tear, and color durability.</li><li>Accurately process orders, generate purchase orders, and manage related administrative duties.</li></ul><p><br></p>
  • 2025-10-31T20:59:05Z
Director of Business Development
  • Toronto, ON
  • remote
  • Permanent
  • 129000.00 - 130000.00 CAD / Yearly
  • <p>Our client is seeking an experienced and proactive <strong>Director of Business Development</strong> to lead their growth strategy and drive revenue expansion. Focused on the food service and institutional markets, this pivotal role involves identifying new opportunities, developing strategic partnerships, optimizing revenue streams, and enhancing our market presence.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute business development strategies aligned with company growth objectives.</li><li>Research and identify new markets, customer segments, and business opportunities.</li><li>Foster and maintain strong, long-term relationships with clients, partners, and key stakeholders.</li><li>Lead negotiations for contracts and commercial agreements with expertise in optimizing outcomes.</li><li>Collaborate closely with internal teams—sales, marketing, production, and operations—to ensure alignment with strategic goals.</li><li>Consistently analyze market trends, competitor data, and customer insights to inform and refine decisions.</li><li>Represent the company at trade shows and industry events as an ambassador of our brand.</li></ul>
  • 2025-10-21T21:04:28Z
Office Administrator
  • Markham, ON
  • onsite
  • Permanent
  • 45000.00 - 50000.00 CAD / Yearly
  • <p>We are looking for a reliable and organized Office Administrator to support our daily operations and provide administrative assistance to the Brand and Analyst teams. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and enjoys a variety of responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily office operations and ensure a well-organized work environment</li><li>Manage office supplies and equipment, including inventory tracking and reordering</li><li>Provide administrative support to the Brand Team and Analyst Team</li><li>Respond to email and phone inquiries in a timely and professional manner</li><li>Coordinate the shipping and receiving of samples, monitor and track shipments</li><li>Maintain sample room inventory and place sample orders as needed</li><li>Prepare boardroom for meetings, including setup and cleanup</li><li>Run and update reports as required</li><li>Handle customer complaints and direct them to appropriate personnel if needed</li><li>Perform ad hoc administrative tasks as assigned</li><li>Ability to lift boxes/packages up to 20lbs</li></ul>
  • 2025-10-27T19:24:05Z
Accounts Receivable Clerk
  • Markham, ON
  • onsite
  • Permanent
  • 85000.00 - 105000.00 CAD / Yearly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Markham, Ontario. The ideal candidate will manage accounts receivable operations across multiple companies and currencies, ensuring accurate billing, cash applications, and account reconciliation. This role requires excellent organizational skills, proficiency in financial software, and the ability to collaborate with customers and colleagues globally.<br><br>Responsibilities:<br>• Manage accounts receivable for multiple companies operating in various currencies.<br>• Prepare monthly summary schedules for senior accountants to ensure accurate reporting.<br>• Assess and monitor customer credit limits by utilizing credit reports and other relevant data.<br>• Input invoice information directly into customer platforms as required.<br>• Build and maintain strong relationships with customers across different time zones.<br>• Establish and update customer master files, including tax codes and other essential information.<br>• Process cash postings and create intercompany cash transactions when applicable.<br>• Reconcile accounts regularly and resolve any discrepancies or disputes efficiently.<br>• Develop and maintain weekly collection schedules to ensure timely payments.<br>• Assist in the preparation and participation of year-end audits.
  • 2025-11-06T18:33:59Z
HR Business Partner
  • Etobicoke, ON
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p>We are looking for an experienced and success-driven HR Business Partner to join a team on a long-term contract basis in Etobicoke, Ontario. In this role, you will provide comprehensive human resources support to our manufacturing operations, working closely with plant managers and supervisors to address talent needs and enhance employee engagement. You will play a key role in fostering a positive workplace environment, driving HR initiatives, and ensuring the seamless management of the employee lifecycle.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with plant managers and supervisors to understand organizational needs and implement tailored HR solutions.</p><p>• Provide guidance and support for performance management discussions and employee engagement initiatives.</p><p>• Oversee the onboarding process and ensure new hires have a smooth transition into the organization.</p><p>• Manage employee relations issues, conducting thorough investigations and recommending effective resolutions.</p><p>• Develop and maintain HR metrics and reports to identify trends and address gaps impacting business operations.</p><p>• Work alongside payroll, benefits, and health and safety teams to ensure efficient handling of employee leave and workplace incidents.</p><p>• Lead or support various HR projects, including policy updates and compliance training.</p><p>• Foster employee development through engagement programs and career growth opportunities.</p><p>• Identify areas for improvement within HR processes and collaborate with colleagues to increase efficiency.</p>
  • 2025-10-20T20:59:20Z