<p><strong>Job Description: Business Central SME</strong></p><p><strong>Position Overview:</strong></p><p> Our client in Mississauga is seeking a Business Central SME to oversee and optimize their Business Central environment following implementation. This position is crucial in driving automation, increasing operational efficiency, and ensuring the system aligns with business objectives. The ideal candidate will have hands-on experience with Dynamics 365 Business Central post go-live processes, a strong understanding of financial controls, and expertise in leveraging technology for continuous improvement. This is a 3-6 month contract, with a hybrid, 3 days onsite working arrangement. </p><p><strong>Key Responsibilities:</strong></p><p>· Manage and monitor the Dynamics 365 Business Central environment to ensure seamless operation after implementation. Address technical or functional challenges as they arise.</p><p>· Identify areas within financial operations that can benefit from further automation and implement workflows, reporting systems, and user-friendly solutions using Dynamics 365 capabilities.</p><p>· Perform regular reconciliation, auditing, and reporting to ensure financial data accuracy and compliance. Maintain internal controls aligned with company policies and industry standards.</p><p>· Partner with stakeholders to analyze gaps and leverage Business Central features, add-ons, and integrations to enhance efficiency. Assist in training teams on new functionalities or updates.</p><p>· Work closely with IT, operations, and leadership teams to align the system with business strategy and reporting requirements. Maintain open communication to ensure user adoption and satisfaction.</p><p>· Assist in developing roadmaps for continuous system enhancements, including automated workflows and data reporting dashboards. Provide insights into tools or modules that can be leveraged for long-term scalability.</p><p><br></p>
<p><strong>Job Description: Interim Accounting & Treasury Manager</strong></p><p><strong>Location:</strong> Burlington (3 days/week onsite required)</p><p><strong>Duration:</strong> 2 months</p><p><br></p><p><strong>Overview:</strong></p><p>Robert Half is seeking an experienced Accounting and Treasury Manager for a 60-day temporary role to lead an accountingd. This interim leader will ensure continuity during an organizational design review and support all core accounting and treasury operations, including a heavy lift on rebate management, in a fast-paced wholesale environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and direct daily accounting and treasury operations to ensure timely month-end and year-end close processes</li><li>Approve journal entries, authorize cheque refunds, and process write-offs</li><li>Perform and review bank reconciliations to ensure accuracy and compliance</li><li>Review and analyze financial statements for accuracy and completeness</li><li>Leverage Black Line within Syntax and strong Oracle Cloud experience to manage large, complex accounting operations</li><li>Guide the Rebates and Treasury teams, ensuring clear communication, support, and continuity of critical processes</li><li>Maintain high standards of SOX and US GAAP controls, documentation, and compliance</li><li>Collaborate effectively with banks, auditors, and internal stakeholders</li><li>Adapt quickly to shifting priorities while the finance organization undergoes structural review</li></ul>
We are looking for a detail-oriented Accounting Administrator to join our team in Toronto, Ontario. This role is essential for maintaining accurate financial records and supporting the company's accounting operations. The ideal candidate will bring expertise in financial reconciliation, billing, and data management while showcasing strong organizational skills.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with precision and timeliness.<br>• Reconcile financial accounts to ensure accuracy and resolve any discrepancies promptly.<br>• Prepare and issue invoices, ensuring compliance with company policies and procedures.<br>• Manage and organize billing activities, maintaining detailed records for auditing purposes.<br>• Enter financial data into accounting systems accurately and efficiently.<br>• Handle invoice processing tasks, verifying details and ensuring proper documentation.<br>• Utilize accounting software such as QuickBooks, SAP, and Oracle for financial management.<br>• Generate reports using Microsoft Excel to support financial analysis and decision-making.<br>• Collaborate with team members to streamline accounting processes and improve efficiency.<br>• Maintain confidentiality of financial information and adhere to company standards.
<p>Are you passionate about driving financial strategy and delivering actionable insights? Robert Half is seeking a skilled Financial Planning Analyst on behalf of our valued client. This is an exciting opportunity to join a dynamic organization and play a key role in enhancing financial performance and business decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Capital Analysis:</strong> Evaluate and analyze capital requirements, investments, and returns to support strategic initiatives.</li><li><strong>Budgeting Analysis:</strong> Lead the annual budgeting process for both customer-facing operations and corporate functions, ensuring accuracy and alignment with business objectives.</li><li><strong>Forecasting:</strong> Develop and maintain financial forecasts, providing reliable predictions to guide business planning and resource allocation.</li><li><strong>Trend Analysis:</strong> Identify and interpret financial trends, delivering insights to inform short- and long-term business strategy.</li></ul><p><br></p>
<p>We are seeking an experienced finance professional to serve as Plant Controller for our client’s team. In this pivotal role, you will drive financial strategy and support operational excellence by partnering with plant leadership and the General Manager. Reporting to the Corporate Controller, you will oversee all aspects of financial operations, ensuring accuracy, compliance, and strategic alignment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Partnership: </strong>Work closely with plant management to support financial planning, forecasting, and the development of business strategies.</li><li><strong>Budgeting & Financial Reporting: </strong>Lead the preparation of annual budgets, conduct profit and loss reviews, and manage financial statement reporting.</li><li><strong>Accounting Operations:</strong> Oversee general accounting functions, month-end close processes, tax compliance, and ERP system administration.</li><li><strong>Cost Management: </strong>Maintain precise cost accounting, manage bills of materials, provide business case analysis for production, and perform inventory analysis.</li><li><strong>Performance Improvement: </strong>Deliver actionable financial analysis, evaluate capital investments, and champion cost reduction initiatives.</li></ul><p><br></p>
We are looking for an experienced Senior Financial Analyst to join our team in Etobicoke, Ontario. In this critical role, you will oversee financial planning and analysis, ensuring accurate monthly reporting, forecasting, budgeting, and strategic planning. You will collaborate closely with key stakeholders to provide insightful financial commentary and support decision-making processes that drive business success.<br><br>Responsibilities:<br>• Prepare comprehensive monthly financial reports, rolling forecasts, and annual budgets to support organizational goals and strategic planning.<br>• Conduct in-depth financial analysis, including cost and sales variance evaluations, and provide actionable insights to functional leaders.<br>• Develop and maintain financial models for cash flow management, capital expenditures, and valuation processes.<br>• Track and analyze key performance metrics, ensuring alignment with organizational objectives and communicating findings to management.<br>• Collaborate with the General Manager and corporate leadership to ensure high-quality financial plans and forecasts are achieved.<br>• Manage credit and collections processes for Canadian operations, ensuring effective cash flow management.<br>• Support mergers, acquisitions, and investment projects by conducting financial analysis and due diligence.<br>• Provide system-related input to enhance FP& A processes and improve financial reporting capabilities.<br>• Assist in preparing financial data for board meetings and executive presentations.<br>• Execute various ad hoc financial projects, including evaluation of capital expenditure initiatives and M& A opportunities.
<p>Our client a highly successful Real Estate Investment Company has a great opportunity for a Manager Financial Reporting to join their Finance team in Toronto. In this role, you will oversee the preparation and analysis of financial statements, ensuring compliance with accounting standards and company policies. You will collaborate with cross-functional teams to enhance financial reporting processes, support decision-making, and drive operational efficiency. This is an exciting opportunity to contribute to a growing portfolio of real estate investments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review monthly, quarterly, and annual IFRS consolidated financial statements, including supporting notes and schedules.</p><p>• Perform entity-level and group-level consolidations for a diverse portfolio of real estate investments and operating companies.</p><p>• Coordinate with external auditors and tax advisors during quarterly reviews and annual audits, ensuring timely preparation of audit documentation.</p><p>• Collaborate with property management accounting teams to analyze property-level financial results and resolve variances.</p><p>• Assist in the development and refinement of reporting packages and board presentation materials.</p><p>• Support the annual budgeting and quarterly forecasting processes by consolidating inputs from various stakeholders.</p><p>• Conduct monthly variance analyses, comparing actual results to budgets and forecasts, and provide insights on trends.</p><p>• Utilize Yardi or other real estate-focused systems to maintain data accuracy and streamline reporting processes.</p><p>• Perform cash flow planning and periodic analyses to guide investment and operational decisions.</p><p>• Contribute to strategic initiatives, including acquisitions, refinancing, and process improvements, by conducting financial analyses.</p>
<p><strong>Position: </strong>Senior Auditor (Contract)</p><p><strong>Work Model:</strong> Fully Remote </p><p> <strong>Contract Duration:</strong> 3+ Months</p><p><strong> </strong></p><p><strong>About the Role:</strong></p><p>Our client is seeking Audit Support from a Subject Matter Expert perspective for their upcoming Deal Desk Audits for large tech companies. </p><p>Tentative timing for the Deal Desk audit is January with the report to be finalized by end of April.</p><p> </p><p> This role requires a strong Auditor for SME support to ensure Internal Audit is reviewing the right areas, and providing insight, industry benchmarking information. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess the organization’s processes and internal controls for Deal Desk against industry best practices and regulatory expectations.</li><li>Design and execute audit programs to evaluate Deal Desk effectiveness.</li><li>Identify gaps, weaknesses, and opportunities for improvement in internal controls and practices.</li><li>Work closely with business owners to communicate findings and support remediation.</li><li>Document audit work clearly and thoroughly, producing well-structured working papers and reports.</li><li>Draft clear, actionable audit findings and recommendations.</li></ul><p><br></p>
<p>Our client a well established medium sized public accounting firm based in North GTA is looking for a Tax Manager specializing in SR& ED to join their firm. In this role, you will play a critical part in guiding clients through the SR& ED tax incentive process, ensuring compliance and maximizing benefits. This position offers an opportunity to collaborate with a team of professionals while leveraging your expertise in tax and financial matters.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and identify activities eligible for SR& ED tax incentives for clients.</p><p>• Prepare and oversee technical reports and supporting documentation to facilitate SR& ED claims.</p><p>• Represent clients in discussions with government authorities regarding SR& ED matters.</p><p>• Provide expert advice and serve as a technical resource for clients and internal teams on SR& ED policies.</p><p>• Lead teams in understanding SR& ED program requirements, with emphasis on financial and tax-related aspects.</p><p>• Manage client engagements by preparing detailed summaries of SR& ED expenses and ensuring thorough reviews.</p><p>• Collaborate with tax and assurance teams to prepare and verify SR& ED tax incentive claims.</p><p>• Keep management and team members informed of progress and address significant issues in a timely manner.</p><p>• Perform additional duties as required to support SR& ED-related processes.</p>
<p>We are seeking an experienced Treasury Director to lead and manage treasury functions within our client’s Canadian banking subsidiary legal entities. This is a critical leadership role focused on funding, liquidity, and asset-liability management, including interest rate risk, financial risk management programs, and compliance with regulatory expectations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and enhance balance sheet and financial risk management programs, including regulatory stress testing.</li><li>Develop, maintain, and refine treasury risk management frameworks to meet evolving Basel and OSFI requirements.</li><li>Manage funding programs and develop strategies to optimize interest expense and spread revenue across various banking products.</li><li>Analyze, report, and recommend actions on interest rate exposures and liquidity risk metrics.</li><li>Ensure robust investment composition and strategies for high quality liquid asset holdings.</li><li>Participate in internal product interest rate setting and asset liability management committees.</li><li>Oversee budgeting and forecasting for funding and interest expense, collaborating across finance and business lines.</li><li>Support and execute regulatory processes, and provide responsive exam support.</li><li>Contribute to regulatory reviews, audits, and compliance requirements (including BCP, BIA, RCSA).</li><li>Provide updates and presentations to leadership and governance committees.</li><li>Lead and mentor professional treasury staff.</li></ul><p><br></p>
<p>Our client is looking for a detail-oriented Accounts Receivable Analyst to join their team in Mississauga, Ontario. In this contract role, you will play a key part in managing customer invoices, collections, and account reconciliations for our North America group. This opportunity is ideal for professionals with a strong background in accounts receivable and a passion for accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process customer invoices and credit notes with a high degree of accuracy.</p><p>• Manage daily deposits and apply cash payments to customer accounts.</p><p>• Monitor customer portals for payment updates and deductions, ensuring accurate system updates.</p><p>• Handle customer credit holds and releases while adhering to company policies.</p><p>• Address customer inquiries related to invoices and payment options, providing timely resolutions.</p><p>• Follow up on overdue accounts by monitoring aging reports and maintaining detailed records of collection activities.</p><p>• Investigate and resolve billing and payment disputes in collaboration with sales and customer service teams.</p><p>• Reconcile accounts receivable balances, including credits and deductions, to maintain accuracy.</p><p>• Prepare weekly and monthly aging reports to support cash flow management.</p><p>• Analyze accounts receivable data to identify trends and recommend process improvements.</p>
<p><strong>Job Title:</strong> Hands-On Interim Accounting Manager</p><p><strong>Location:</strong> Scarborough, ON (5 days onsite for first month, hybrid potential after month one)</p><p><strong>Contract Length:</strong> 3 months, with potential for extension</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client, is seeking a hands-on, results-driven Interim Accounting Manager for an immediate onsite contract assignment. This opportunity is ideal for a self-motivated finance professional who excels at troubleshooting, performing detailed reconciliations, and quickly resolving complex accounting issues. Previous exposure in healthcare, Government, or public sector environments is strongly preferred</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with the Director of Finance to oversee all aspects of financial management.</li><li>Lead catch-up and full clean-up of account reconciliations, focusing on aged receivables, accruals, and legacy items.</li><li>Investigate and troubleshoot discrepancies, providing actionable insights and direct recommendations to leadership.</li><li>Execute hands-on tasks across full-cycle accounting, including AR, AP, and Payroll (ADP).</li><li>Act as a “doer”—untangling complex accounts, identifying issues, and implementing process improvements.</li><li>Liaise with internal and external stakeholders, including Ministry of Health representatives, as required.</li><li>Utilize strong Excel skills for reconciliation work; mayor ERP system experience is an asset.</li><li>Support deadline-driven month-end and year-end close processes.</li></ul>
<p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Markham, Ontario. The ideal candidate will manage accounts receivable operations across multiple companies and currencies, ensuring accurate billing, cash applications, and account reconciliation. This role requires excellent organizational skills, proficiency in financial software, and the ability to collaborate with customers and colleagues globally.<br><br>Responsibilities:<br>• Manage accounts receivable for multiple companies operating in various currencies.<br>• Prepare monthly summary schedules for senior accountants to ensure accurate reporting.<br>• Assess and monitor customer credit limits by utilizing credit reports and other relevant data.<br>• Input invoice information directly into customer platforms as required.<br>• Build and maintain strong relationships with customers across different time zones.<br>• Establish and update customer master files, including tax codes and other essential information.<br>• Process cash postings and create intercompany cash transactions when applicable.<br>• Reconcile accounts regularly and resolve any discrepancies or disputes efficiently.<br>• Develop and maintain weekly collection schedules to ensure timely payments.<br>• Assist in the preparation and participation of year-end audits.
<p>We are looking for a skilled and bilingual Property Manager to oversee a portfolio of commercial properties in York Region, Ontario. This role requires expertise in property management, tenant relations, financial oversight, and maintenance coordination, along with fluency in both Mandarin and English. The ideal candidate will bring over 8 years of experience in commercial property management and a proactive approach to ensuring operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the daily operations of multiple commercial properties, ensuring smooth and efficient management.</p><p>• Administer lease agreements, coordinate tenant onboarding, and oversee lease renewals.</p><p>• Arrange and oversee maintenance and repair services, ensuring timely and cost-effective resolutions.</p><p>• Develop and manage operating budgets, monitor expenses, and provide detailed financial performance reports.</p><p>• Conduct regular property inspections to ensure compliance with company standards and local regulations.</p><p>• Manage tenant relations by addressing concerns and providing solutions to property-related issues.</p><p>• Ensure adherence to building codes, safety regulations, and company policies.</p><p>• Communicate operational updates effectively to stakeholders in both Mandarin and English.</p><p>• Respond to emergencies and after-hours issues promptly, ensuring minimal disruption.</p><p>• Collaborate with vendors and contractors to ensure proper maintenance of equipment and facilities.</p>
<p>We are looking for a skilled Accounting Analyst to join our team in Oshawa, Ontario. This role offers an exciting opportunity to contribute to a growing wholesale distribution company recognized for its innovation and commitment to operational excellence. The ideal candidate will play a pivotal role in analyzing financial data, supporting strategic decision-making, and driving business performance.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed financial reports and provide comprehensive analyses to support key decision-making processes.</p><p>• Develop and manage financial models to assist in forecasting and monitoring overall business performance.</p><p>• Assist in the preparation of budgets, forecasts, and variance analyses to ensure financial accuracy.</p><p>• Collaborate with cross-departmental teams to deliver actionable insights into financial and operational metrics.</p><p>• Support month-end, quarter-end, and year-end financial close activities with accuracy and efficiency.</p><p>• Conduct in-depth analyses of market trends, industry benchmarks, and competitor performance to guide strategic initiatives.</p><p>• Identify opportunities for process improvement and contribute to the implementation of best practices in financial reporting.</p><p>• Reconcile accounts and ensure the accuracy of accounts payable (AP) and accounts receivable (AR) processes.</p><p>• Process invoices, manage billing activities, and maintain accurate data entry in financial systems.</p>
<p><strong>Job Title:</strong> Manager, Financial Reporting</p><p><strong>Reports To:</strong> Director, Financial Reporting</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a talented and detail-oriented Manager, Financial Reporting that will be responsible for internal and external financial reporting, compliance with internal controls, and delivering accurate financial information. Leads a team of 2–3 professionals and collaborates with senior management and auditors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a small financial reporting team.</li><li>Prepare annual and quarterly MD& A, consolidated financial statements, and related reports.</li><li>Oversee monthly internal financial presentations and analysis.</li><li>Consolidate quarterly forecasts and budgets; prepare board and audit committee reports.</li><li>Liaise with external auditors for quarterly and annual reviews.</li><li>Ensure internal control compliance and support related documentation.</li><li>Research complex accounting issues and provide policy guidance.</li><li>Analyze and interpret financial data for decision-making.</li><li>Set reporting deadlines and coordinate with business units.</li></ul>
We are looking for an experienced Accounts Receivable Clerk to join our team in Vaughan, Ontario. In this role, you will play a critical part in managing incoming payments, maintaining financial records, and ensuring accurate cash applications. This is an excellent opportunity for a detail-oriented individual with a strong background in accounts receivable to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process and record incoming payments from various sources, including cheques, credit cards, and wire transfers.<br>• Review daily bank statements to ensure accurate reconciliation and maintain up-to-date financial records.<br>• Apply cash payments to customer accounts promptly and accurately.<br>• Generate and issue invoices, ensuring compliance with company policies and procedures.<br>• Perform collection activities as needed, utilizing specialized software tools to track and follow up on overdue payments.<br>• Maintain communication with customers to resolve payment discrepancies and ensure timely payments.<br>• Collaborate with team members to support overall accounting functions and streamline accounts receivable processes.<br>• Assist in identifying opportunities for process improvement within the accounts receivable department.<br>• Prepare reports and summaries related to accounts receivable activities for management review.<br>• Ensure compliance with relevant policies, regulations, and financial standards.
<p>Robert Half is proud to partner with an esteemed client in Mississauga who is seeking a skilled and proactive <strong>Controller</strong> to lead their financial operations. This role offers the chance to make a significant impact by overseeing accounting functions, optimizing processes, and collaborating with senior leadership. If you thrive in a fast-paced environment and have a "can-do" attitude, we encourage you to learn more about this exciting opportunity!</p><p><br></p><p>As the Controller, you will be responsible for managing the company’s financial health and playing a pivotal role in ensuring operational success. Key duties include:</p><ul><li>Handling <strong>general accounting tasks</strong> such as managing accounts payable/receivable, performing reconciliations, preparing journal entries, and generating detailed financial reports.</li><li>Leading <strong>monthly, quarterly, and year-end close processes</strong>, guaranteeing deadlines are met and financial records are accurate.</li><li>Creating <strong>budgets</strong>, generating <strong>forecasts</strong>, and performing <strong>financial analysis</strong> to guide organizational decision-making.</li><li>Collaborating directly with the<strong> Senior Leadership and External Partners</strong> to support strategic planning and ensure compliance with audits and tax filings.</li><li>Driving <strong>system optimization projects</strong> while contributing to continuous improvement initiatives to streamline workflows and improve efficiency.</li></ul>
Full-time Remote<br><br>Key Responsibilities:<br><br>• Perform day-to-day bookkeeping tasks, including recording financial transactions, maintaining general ledgers, and reconciling accounts.<br><br>• Prepare financial statements, including balance sheets, income statements, and cash flow statements.<br><br>• Compile financial data for compilation and review engagements, ensuring accuracy and completeness of information.<br><br>• Collaborate with clients to gather necessary documentation and information for compilation engagements.<br><br>• Use of QuickBooks or other bookkeeping software.<br><br>CRA Inquiries:<br><br>• Serve as the primary contact for Canada Revenue Agency (CRA) inquiries.<br><br>• Manage correspondence and submit documentation related to tax inquiries (with oversight).<br><br>Qualifications:<br><br>• Minimum of 5 years of experience in bookkeeping or related field.<br><br>• Proficient in accounting software (e.g., QuickBooks, Excel, etc.).<br><br>• Experience with Caseware would be an asset.<br><br>• Experience with Intuit Profile for tax preparation an asset but not required.<br><br>• Understanding of Canadian tax laws and regulations an asset.<br><br>• Excellent communication skills, both written and verbal.<br><br>• Highly organized, detail-oriented, and able to manage multiple tasks.<br><br>• Proactive and able to work independently with minimal supervision.<br><br>• Familiarity with remote work tools and technologies.<br><br>Here's what you can expect when you join us:<br><br>• Competitive salary based on experience.<br><br>• Health Spending Account, company paid life, dependant life, critical illness insurance & accidental death and dismemberment insurance.<br><br>• LTD (Long-Term Disability) insurance, contributed to by employees.<br><br>• The opportunity to work with a dynamic team and contribute to our growing firm.<br><br>• A highly flexible and family friendly workplace.<br><br>• Continuous learning and professional development opportunities.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
