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7 results for Desktop Support Analyst in Toronto On

PC Technician <p>We are in search of a PC Technician to join our team in Toronto, Ontario. The primary function of this role is to provide high-quality desktop support, managing tasks related to computer hardware, Dell Technologies, IBM, and Linux Technologies. This role offers a short-term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive desktop support, addressing issues related to Mac and PC computers, Dell/Samsung monitors, and webcams.</p><p>• Utilize Service Now to track and manage tasks and issues.</p><p>• Maintain flexibility and adaptability to manage a variety of tasks and shift priorities as needed.</p><p>• Engage with the team and customers in a social and interactive manner.</p><p>• Support Office 365 as required, although this is not a primary task.</p><p>• Manage and maintain accurate records of customer credit applications.</p><p>• Monitor customer accounts and take appropriate action when necessary.</p><p>• Install and maintain cable and backup technologies.</p><p>• Manage and troubleshoot issues related to Microsoft Windows and Apple Macintosh operating systems.</p><p>• Utilize skills in AB Testing and Active Directory in performing tasks.</p> Help Desk Analyst I <p>We are offering a 8 month fixed contract opportunity for a Help Desk Analyst in Toronto, Ontario. As a Help Desk Analyst , your primary role will be to address and resolve incoming tickets from users regarding hardware, software, and network issues. You will be the first point of contact on the IT Help Desk and also be responsible for managing workstations, applications, and ensuring IT helpdesk tickets are addressed promptly.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as the primary contact for IT Help Desk, providing support to the organization on a day-to-day basis.</p><p>• Manage communication with desktop/laptop users who experience technical difficulties, documenting and troubleshooting their issues.</p><p>• Implement and maintain effective end-user training across all locations.</p><p>• Administer various IT systems including Exchange, Active Directory, Anti-virus, Remote Desktop, Print, Office 365.</p><p>• Oversee and control outsourced, hosted and/or managed solution providers to ensure adherence to agreed performance standards and policies.</p><p>• Keep track of IT asset inventory for laptops/desktops.</p><p>• Set up and deploy IT equipment for new employees.</p><p>• Stay updated on new and emerging trends and technologies.</p><p>• Provide suggestions for service improvement based on discoveries made to reduce recurring faults.</p><p>• Handle the delivery of assigned projects from time to time.</p> Financial Business Analyst <p>Robert Half has an exciting opportunity for Financial Business Analyst. The ideal candidate will play a multifaceted role, providing financial insights and operational support while effectively gathering business requirements, process mapping, analyzing, and improving critical finance and corporate enterprise processes. The successful candidate will contribute with strategic financial analysis and technical process documentation, ensuring seamless collaboration across teams and departments.</p><p><strong>Key Responsibilities:</strong></p><p>·      Analyze financial data to identify trends, variances, and opportunities for improvement, providing actionable insights to drive business and financial decisions.</p><p>·      Support end-to-end documentation of financial level (L1 to L5) processes, including Procure-to-Pay, Service-to-Cash, Record-to-Report, Treasury, and Tax processes.</p><p>·      Produce and maintain end-to-end process flows using tools such as Microsoft Visio or other process documentation tools.</p><p>·      Identify process gaps and inefficiencies and recommend actions to streamline and optimize processes.</p><p>·      Collaborate with cross-functional teams and stakeholders to define business needs and translate them into detailed requirements, ensuring alignment with organizational objectives.</p><p>·      Develop comprehensive reports, dashboards, and visualizations to support data-driven decision-making.</p><p>·      Leverage data analytics tools such as Power BI, Tableau, and SQL to analyze large datasets effectively.</p><p>·      Evaluate existing workflows, recommend improvements, and lead efficiency enhancement projects.</p><p>·      Act as a liaison between finance, IT, tax, treasury, and operations teams to manage cross-departmental dependencies.</p><p>·      Provide technical and functional support for ERP systems like SAP or MS Dynamics.</p> Support Specialist We are looking for a Support Specialist for a promising long-term contract employment opportunity. In this role, the Support Specialist will primarily be responsible for computer setup, troubleshooting, and maintaining a comprehensive remote desktop server environment. <br><br>Responsibilities:<br>• Provide first-level troubleshooting for computer systems.<br>• Set up computers and connect them to the wifi.<br>• Offer basic email support, including handling Office 365 issues.<br>• Utilize Zoho for ticket management and support.<br>• Maintain remote desktop connectivity for seamless operations.<br>• Apply skills in Android Development, Cisco Technologies, and Citrix Technologies.<br>• Handle tasks related to Computer Hardware and Dell Technologies.<br>• Manage user accounts using Active Directory.<br>• Support Apple Devices and manage backup technologies.<br>• Perform configuration management as needed. ERP Analyst <p>We are in search of an ERP Analyst to join our client in Stouffville, Ontario. In this role, you will be tasked with managing and optimizing the Epicor Kinetic ERP system within a manufacturing/construction or similar environment.</p><p><br></p><p>Role: ERP Analyst (Epicor)</p><p><br></p><p>Client: Manufacturing/Construction or similar industry</p><ul><li>Strong Industry/Recession Proof</li><li>High growth in Ontario and exciting expansion plans CAN/US</li><li>Great Family Culture and Team Collaboration</li></ul><p>Location: Stouffville (Fully On-Site)</p><p><br></p><p><strong>Compensation: </strong>$75K-90K (Little Flex) + 3 Weeks Vacation + Full Benefits (100% Employer Paid) + RRSP + Learning/Development Reimbursement + Additional Employee Perks!</p><p><br></p><p><br></p> IT Manager <p>We are seeking a strategic technology leader to drive the organization’s IT vision, ensuring that our systems, infrastructure, and resources align with business goals. </p><p><br></p><p>This individual will oversee all aspects of technology planning, implementation, security, and optimization to support operational excellence and innovation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Define and execute a long-term technology strategy, continuously evaluating current systems and exploring innovative solutions to enhance efficiency.</li><li>Oversee the selection, implementation, and management of enterprise-wide information systems, ensuring they support both strategic and day-to-day business needs.</li><li>Lead the procurement and maintenance of hardware, software, and IT services, collaborating with leadership to align technology investments with business objectives.</li><li>Develop and manage annual IT budgets, ensuring cost-effective use of resources while supporting the organization’s growth.</li><li>Supervise the design, maintenance, and security of IT infrastructure, including telecommunications, data management, office automation, and enterprise applications.</li><li>Establish and enforce policies to safeguard the organization’s digital assets, ensuring data integrity, security, and compliance with industry standards.</li><li>Design and implement a comprehensive Disaster Recovery Plan to maintain business continuity in the event of system failures or disruptions.</li><li>Maintain thorough documentation of IT policies, procedures, and best practices to ensure consistency and compliance.</li></ul> IT Manager <p>We are in search of an IT Manager to join our team based in Mississauga, Ontario. In this role, you will be charged with the task of providing strong leadership to our IT department, creating strategy and roadmap for our IT initiatives, and managing vendor relationships. You will also oversee the security of our systems and manage the budget and planning for the department. </p><p><br></p><p>Role: IT Manager</p><p><br></p><p>Location: Mississauga (Fully On-Site) </p><p><br></p><p><strong>Compensation: </strong>$120K-140K (Some Flex) + Bonus + Pension (match up to 7%) + Full Benefits (100% Employer Paid) + Learning/Development Reimbursement + Additional Employee Perks! </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Leading the IT department and providing technical guidance</p><p>• Developing and implementing IT strategy and roadmap</p><p>• Managing relationships with IT vendors</p><p>• Overseeing the security of our IT systems</p><p>• Managing the budget and planning for the IT department</p><p>• Implementing and maintaining our ERP system, preferably Oracle BAN</p><p>• Ensuring efficient networking within the organization</p><p>• Utilizing your expertise in Cisco Technologies, Cloud Technologies, and CRM</p><p>• Applying your skills in Dell Technologies and Enterprise Resource Planning</p><p>• Managing Active Directory and auditing processes</p><p>• Overseeing backup technologies and computer hardware</p><p>• Undertaking configuration management tasks.</p>