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9 results for Client Services Specialist in Toronto, ON

Bilingual Customer Service III - CAD

Markham, ON
remote
Temporary
24.00 - 27.00 CAD / Hourly
We are looking for a bilingual customer service specialist with strong attention to detail to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity is ideal for someone who can deliver attentive service in both English and French while managing orders, account inquiries, and customer requests with accuracy and professionalism. The successful candidate will help strengthen client relationships, support new account set-up and online ordering activity, and work closely with cross-functional teams to ensure a high standard of service. Responsibilities: • Deliver responsive day-to-day support to customers and sales representatives in English and French through phone and email communication. • Manage customer accounts and sales orders by validating information, entering requests accurately, tracking progress, and resolving issues whenever possible at the first point of contact. • Oversee shared inbox activity to ensure incoming orders, questions, and service requests are reviewed and completed within expected timelines. • Assist new customers with account set-up and provide guidance to users navigating online ordering tools and related processes. • Document customer, patient, and sales interactions thoroughly, address service concerns, and escalate complex matters to the appropriate internal team when needed. • Monitor daily order flow and transaction activity to confirm completion, identify exceptions, and follow up on outstanding items. • Recognize opportunities to recommend additional products or services that align with customer needs during service interactions. • Work collaboratively with internal departments to remove obstacles, improve turnaround times, and support successful task completion. • Contribute ideas for workflow enhancements and follow established customer service standards, quality expectations, and internal procedures.
2026-08-18T14:04:59Z

Bilingual Contracts & Procurement Operations Specialist

Toronto, ON
onsite
Permanent
95000.00 - 105000.00 CAD / Yearly
Robert Half Canada is seeking a Bilingual Contracts & Procurement Operations Specialist on behalf of our client. This position supports national business services functions and is responsible for coordinating the end-to-end administration of third-party engagements. The role includes contract administration, vendor onboarding, procurement operations, purchase order management, invoice processing, and contract compliance support. Key Responsibilities Contract & Vendor Administration<ul><li>Coordinate the full lifecycle of commercial agreements, including intake, execution, amendments, renewals, and terminations.</li><li>Review contracts for completeness and facilitate internal review and approval processes.</li><li>Support contract negotiations by preparing documentation, tracking revisions, coordinating stakeholder feedback, and assisting with execution.</li><li>Maintain accurate contract records, including renewal schedules, notice periods, and key obligations.</li><li>Serve as a day-to-day contact for vendors on contractual and administrative matters.</li></ul> Procurement Operations & Financial Administration<ul><li>Coordinate purchase requisitions, purchase orders, and procurement workflows using procurement platforms such as Coupa.</li><li>Review and reconcile vendor invoices against contracts, purchase orders, and statements of work.</li><li>Assist with sourcing initiatives, RFx processes, vendor evaluations, and procurement documentation.</li><li>Maintain vendor records and procurement documentation to support audit readiness and compliance requirements.</li></ul> Reporting, Compliance & Business Support<ul><li>Support contract and vendor governance activities by monitoring renewals, contractual obligations, and purchasing activity.</li><li>Prepare reports on contract volume, procurement activity, renewal pipelines, cycle times, and operational metrics.</li><li>Assist with internal audits, compliance reviews, and policy adherence activities.</li><li>Contribute to continuous improvement initiatives involving contract templates, workflows, procurement processes, and operational controls.</li><li>Escalate non-standard contractual, procurement, or compliance matters as appropriate.</li></ul>
2026-07-30T20:05:04Z

Collections Specialist

Concord, ON
onsite
Temporary
25.65 - 29.70 CAD / Hourly
We are looking for a Collections Specialist to join a permanent onsite team in Concord, Ontario on a Contract basis. This position supports business-to-business accounts receivable activities for a high-volume commercial client portfolio, with a focus on invoicing, payment application, and timely follow-up on outstanding balances. The successful candidate will bring strong accounting fundamentals, sound judgment, and the ability to work with urgency while maintaining strong client relationships. Responsibilities: • Manage business-to-business collections for a commercial and industrial customer base, following up on overdue accounts and working to reduce aged receivables. • Prepare and issue a high volume of invoices each month, ensuring billing details, pricing, and charge calculations are accurate before distribution. • Post incoming payments promptly and apply funds correctly within the accounts receivable system, with a focus on EFT transactions and occasional cheque payments. • Review aging reports regularly, prioritize collection activity based on risk and outstanding balances, and escalate concerns when appropriate. • Upload invoices to customer portals and confirm supporting documentation is submitted in line with client requirements. • Maintain accurate records of collection activity, payment status, and account communications within the relevant software and tracking tools. • Work closely with accounting and operational teams to resolve billing discrepancies, clarify account details, and support smooth month-to-month receivables processing. • Use Excel tools such as pivot tables and VLOOKUP to analyze account information, track trends, and support reporting needs.
2026-07-28T19:54:07Z

Receptionist

Oshawa, ON
onsite
Temporary
17.10 - 19.80 CAD / Hourly
We are looking for a detail-oriented and approachable Receptionist to join our client’s team in Oshawa, Ontario on a Contract basis. This position supports the day-to-day front desk operations of a busy construction and contractor environment, serving as a key point of contact for visitors, callers, and deliveries. The ideal candidate brings strong communication skills, sound judgement, and the ability to keep administrative tasks organized and running smoothly. Responsibilities: • Welcome visitors, contractors, and staff at the front desk while maintaining a courteous and welcoming first impression. • Manage a multi-line telephone system by receiving incoming calls, directing inquiries to the appropriate contacts, and taking accurate messages when needed. • Coordinate incoming and outgoing mail, courier packages, and deliveries to ensure timely distribution and tracking. • Monitor shared email communications and respond to routine inquiries or forward messages to the appropriate team members. • Perform data entry and maintain organized digital and paper filing systems to support office administration. • Schedule appointments and assist with calendar coordination for internal meetings and visitor arrangements. • Prepare basic correspondence and administrative documents using Microsoft Word, Outlook, and Excel. • Keep the reception area and front office processes organized to support efficient daily operations.
2026-08-13T12:28:40Z

Director Finance

North York, ON
onsite
Permanent
150000.00 - 170000.00 CAD / Yearly
Our client, a rapidly growing financial services organization, is seeking a hands-on Director Finance to lead accounting operations, financial reporting, and internal controls. The Director Finance will play a key role in strengthening the accounting function through enhanced processes, automation, and financial discipline.This position is ideal for a technically strong CPA who thrives in a fast-paced, growth-oriented environment and can balance strategic leadership with hands-on execution. The Director, Finance will oversee the close process, ensure the integrity of financial reporting, provide technical accounting guidance, and lead a high-performing finance team.Key ResponsibilitiesFinancial Reporting, Accounting & Controls<ul><li>Lead the monthly, quarterly, and annual close processes, ensuring timely, accurate, and complete financial reporting.</li><li>Oversee journal entries, account reconciliations, financial statement preparation, and supporting analyses.</li><li>Maintain strong balance sheet integrity through robust review processes and timely resolution of reconciling items.</li><li>Oversee accounting for premium flows, claims funds, insurer settlements, trust accounts, and cash management activities.</li><li>Develop and monitor dashboards and reporting on financial performance, cash flow, and capital expenditures.</li><li>Strengthen internal controls, accounting policies, documentation standards, and governance practices.</li><li>Drive process improvements, automation initiatives, and efficiencies across the finance function.</li></ul>Technical Accounting & Business Partnership<ul><li>Act as the organization's technical accounting expert, ensuring compliance with U.S. GAAP and consistent application of accounting policies.</li><li>Support management and external auditors with technical accounting assessments and documentation.</li><li>Provide insightful financial analysis on revenue, profitability, expenses, cash flow, and business performance.</li><li>Partner with business leaders to support informed decision-making and financial accountability.</li><li>Support acquisition due diligence, integration activities, and other strategic initiatives.</li><li>Serve as the primary finance liaison for OEM and external financial reporting requirements.</li></ul>Leadership & Process Improvement<ul><li>Lead, mentor, and develop a high-performing finance team.</li><li>Foster a culture of accountability, continuous improvement, and operational excellence.</li><li>Establish scalable processes, controls, and reporting frameworks to support future growth.</li><li>Collaborate with Corporate Finance to ensure alignment on reporting standards, close processes, and reconciliation procedures.</li></ul>Audit, Compliance & Governance<ul><li>Manage external audit relationships and coordinate audit activities.</li><li>Ensure compliance with corporate policies, regulatory requirements, and financial reporting standards.</li><li>Enhance the accuracy, reliability, and integrity of the Company's financial results.</li></ul>
2026-08-04T18:18:47Z

Civil Litigation Associate

Toronto, ON
onsite
Permanent
170000.00 - 190000.00 CAD / Yearly
We are looking for a dedicated Civil Litigation Associate to join a leading litigation boutique in Toronto, Ontario. This role is ideal for a detail-oriented individual passionate about civil litigation, with a proven ability to deliver outstanding results in complex legal matters. As part of a dynamic team, you will contribute to high-profile cases and help uphold the firm’s reputation for excellence. Responsibilities:• Represent clients in civil litigation cases, ensuring thorough preparation and effective courtroom advocacy.• Conduct detailed legal research and draft high-quality pleadings, motions, and other legal documents.• Collaborate with colleagues to develop comprehensive case strategies and identify potential legal risks.• Manage case files and ensure compliance with procedural requirements and deadlines.• Provide expert advice and counsel to clients, addressing their legal concerns and objectives.• Analyze complex legal issues and present findings to support case arguments.• Attend hearings, mediations, and trials to advocate on behalf of clients.• Maintain up-to-date knowledge of relevant laws and regulations, ensuring adherence to legal standards.• Build and maintain strong client relationships to foster trust and confidence.• Work on commercial litigation matters and contribute to the firm’s success in criminal law cases when required.
2026-07-16T13:34:17Z

Employment and Labour Associate

Toronto, ON
onsite
Permanent
155000.00 - 195000.00 CAD / Yearly
We are looking for a skilled Employment and Labour Associate to join our legal team in Toronto, Ontario. This position is ideal for lawyers with 1-4 years of experience in labour and employment law or civil litigation who are eager to contribute to complex and impactful cases. We offer a competitive compensation package, hybrid work options, and the chance to engage in dynamic legal matters that shape the industry. Responsibilities:• Provide expert legal advice and advocacy in matters related to employment and labour law.• Represent clients in civil litigation cases, ensuring thorough preparation and strategic execution.• Conduct in-depth research and analysis to support case strategies and legal arguments.• Draft and review legal documents, including contracts, pleadings, and client correspondence.• Collaborate with colleagues and clients to develop tailored legal solutions.• Stay informed on developments in employment and labour law to ensure accurate and current advice.• Manage case files using case management and document management software.• Participate in client development initiatives to strengthen relationships and expand the firm’s reach.• Handle complaint resolution and claim administration with professionalism and efficiency.
2026-07-21T16:58:47Z

Senior Lead, Financial Transformation & Controls

Toronto, ON
onsite
Permanent
155000.00 - 175000.00 CAD / Yearly
Our client, Ontario Pension Board (OPB) is one of Canada's leading pension organizations, entrusted with protecting the retirement security of more than 100,000 members and administering approximately $36 billion in assets. Guided by its mission, Advise & Protect, OPB is investing in modernisation, innovation, and operational excellence to strengthen the long-term sustainability of the Public Service Pension Plan. Reporting to the Chief Financial Officer, the Senior Lead, Financial Transformation & Controls will be OPB’s finance control and process design expert during a period of enterprise modernisation. This role will provide finance leadership for Pension Modernization, including the implementation of a new Pension Administration System and integration with Microsoft Dynamics 365 Business Central. The Senior Lead will ensure financial controls, governance, reporting, and assurance practices are embedded from the earliest stages of design. Responsibilities:<ul><li>Lead the design and evolution of enterprise financial controls using a risk-informed, controls-first approach.</li><li>Act as Finance's trusted advisor on the transformation initiative, ensuring controls, governance, and reporting requirements are embedded in new systems and processes.</li><li>Assess finance workflows to identify control gaps, process improvements, automation opportunities, and future-state solutions.</li><li>Define finance functional requirements and oversee financial control documentation, system access controls, and governance frameworks.</li><li>Lead finance-related audit activities for the Pension Modernization, including planning, reporting, remediation oversight, and communication with senior leadership.</li><li>Provide strategic advice to the CFO on control effectiveness, emerging risks, transformation readiness, and continuous improvement.</li></ul>
2026-07-21T15:33:43Z

Receptionist & Office Assistant

Toronto, ON
onsite
Permanent
50000.00 - 60000.00 CAD / Yearly
Robert Half Canada is supporting a client in the search for a Receptionist & Office Assistant. This opportunity is well suited to someone who is organized, approachable, and attentive to detail, with a strong commitment to providing professional front-office and administrative support. Key Responsibilities<ul><li>Welcome visitors, clients, and team members in a professional and respectful manner</li><li>Answer, screen, and direct incoming phone calls and email inquiries</li><li>Maintain reception and common areas to support a clean, organized, and welcoming workplace</li><li>Manage incoming and outgoing mail, courier deliveries, and office shipments</li><li>Provide general administrative support, including data entry, filing, scanning, and document preparation</li><li>Schedule meetings, book boardrooms, and assist with calendar coordination</li><li>Order and track office supplies and support vendor coordination as needed</li><li>Assist with internal office operations and provide support to various departments</li><li>Maintain accurate records while handling sensitive information with discretion</li><li>Support special projects and other administrative tasks as assigned</li></ul>
2026-07-16T13:28:44Z