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7 results for Client Care Coordinator in Surrey, BC

Service Coordinator
  • Surrey, BC
  • onsite
  • Temporary
  • 26.00 - 30.00 CAD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Service Coordinator to join our clients team in Surrey, British Columbia. In this role, you will be responsible for ensuring seamless communication between customers and field technicians, managing schedules, and maintaining high standards of service delivery. This is a long term contract position, offering an excellent opportunity to grow within a dynamic service-oriented company.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily schedules and dispatch technicians based on priority, skill set, and location, ensuring efficiency and compliance.</p><p>• Communicate with customers to provide updates on work order status and promptly address concerns.</p><p>• Serve as a liaison between customers and field staff to facilitate effective issue resolution.</p><p>• Manage and review work orders, timesheets, and documentation for accuracy and compliance with client requirements.</p><p>• Oversee procurement processes, including ordering parts, tracking purchases, and working with vendors to ensure timely delivery.</p><p>• Work closely with subcontractors and field teams to overcome challenges and maintain smooth operations.</p><p>• Utilize designated scheduling platforms and CRM tools to manage tasks effectively.</p><p>• Support administrative functions such as payroll submissions, client portal updates, and compliance tracking.</p><p>• Contribute to team improvement by sharing expertise, streamlining processes, and assisting with additional duties as needed.</p><p>• Ensure service quality by advocating for high standards and efficient solutions to customer issues.</p>
  • 2026-02-07T01:58:43Z
Payroll Manager/Coordinator
  • Burnaby, BC
  • onsite
  • Permanent
  • 65000.00 - 85000.00 CAD / Yearly
  • <p>Our client is seeking a detail-oriented Payroll Coordinator to manage full-cycle payroll for a large, complex workforce using ADP Workforce Now. This role supports a salaried, hourly and contract employees, including the accurate processing of subcontractor hours through ADP.</p><p><br></p><p>This is a hands-on position ideal for someone who enjoys owning the full payroll function while working closely with HR, Finance, and Operations to ensure accuracy, compliance, and strong internal controls.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process full-cycle payroll using ADP Workforce Now for 400+ staff</li><li>Enter and validate subcontractor hours in ADP, ensuring timely and accurate payments</li><li>Maintain payroll records and employee data, including new hires, terminations, and changes</li><li>Prepare and post payroll journal entries</li><li>Perform payroll reconciliations (payroll clearing, benefits, taxes, accruals)</li><li>Reconcile payroll to the general ledger on a regular basis</li><li>Ensure compliance with federal and provincial payroll legislation</li><li>Manage statutory remittances (CPP, EI, income tax, WCB, EHT, etc.)</li><li>Respond to employee and contractor payroll inquiries professionally and efficiently</li><li>Support year-end payroll activities including T4s, T4As, ROEs, and audits</li><li>Partner with HR and Finance to improve payroll processes and internal controls</li></ul><p><br></p><p><br></p>
  • 2026-02-03T16:28:41Z
Sr. Administrative Assistant
  • Rosedale, BC
  • onsite
  • Temporary
  • 25.00 - 28.00 CAD / Hourly
  • <p>We are looking for a motivated and resourceful Senior Administrative Assistant to join our clients team on a contract basis in Rosedale, British Columbia. In this role, you will provide essential administrative and social media support, working closely with the Executive Assistant and Director of Operations. This position is ideal for someone who thrives in a dynamic environment and is comfortable coordinating community events and meetings.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage social media content using platforms such as Facebook and Canva to promote programs and community activities.</p><p>• Coordinate and prepare agendas for meetings, town halls, and gatherings, ensuring all logistical arrangements are in place.</p><p>• Provide administrative support to the Executive Assistant and Director of Operations, including calendar management and document preparation.</p><p>• Assist in organizing community events and membership-related activities for on- and off-reserve residents.</p><p>• Maintain and organize records, ensuring documentation is up-to-date and accessible.</p><p>• Offer customer service support to community members and stakeholders, addressing inquiries efficiently.</p><p>• Handle photocopying, scanning, and other office tasks to support daily operations.</p>
  • 2026-02-05T17:38:38Z
Senior Credit & Collections Analyst - Major Accounts
  • Surrey, BC
  • onsite
  • Permanent
  • 85000.00 - 105000.00 CAD / Yearly
  • <p>Our Fraser Valley Financial Services client is looking to hire a Senior level Credit / Collections Specialist who will focus on larger commercial accounts. Reporting to the Director of Commercial Credit, the Senior Credit / Collections Specialist will have responsibility and oversight for our client's major commercial and retail accounts. Specific outcomes and areas of responsibility will include and not be limited to:</p><p><br></p><ul><li>Credit and Collections Management</li><li>Relationship Management</li><li>Administration and Reporting</li><li>Process Improvement and Risk Management</li><li>Post-Loan Reviews</li><li>Project Coordination</li><li>Other tasks and duties as assigned</li></ul><p><br></p><p><br></p>
  • 2026-02-09T16:13:51Z
Project Manager/Estimator
  • Abbotsford, BC
  • onsite
  • Permanent
  • 105000.00 - 150000.00 CAD / Yearly
  • <p>Our client is a well-established and respected civil construction and excavation company with a strong reputation for quality work, long-standing client relationships, and consistent project delivery. Due to continued growth, they are seeking a Project Manager / Estimator to join their team and play a key role across estimating, project execution, and client coordination.</p><p><br></p><p>This opportunity is ideal for a hands-on construction professional who understands earthworks, civil projects, and the full project lifecycle, from bid to close-out.</p><p><br></p><p><strong>The Opportunity</strong></p><p>Reporting to senior leadership, the Project Manager / Estimator will be responsible for preparing accurate estimates, managing awarded projects, coordinating subcontractors, and ensuring projects are delivered on time and on budget. This role offers a high level of autonomy and visibility within a collaborative, field-driven organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare detailed and accurate cost estimates for civil, excavation, and earthworks projects</li><li>Perform digital takeoffs using HCSS and AGTEK</li><li>Review drawings, specifications, and tender documents to assess scope, quantities, and risk</li><li>Develop project schedules, budgets, and work plans upon award</li><li>Manage projects from start-up through completion, including cost control and progress tracking</li><li>Coordinate subcontractors, suppliers, inspectors, and internal field teams</li><li>Monitor project performance, forecasting costs and managing change orders</li><li>Maintain strong communication with clients and stakeholders throughout the project lifecycle</li><li>Support continuous improvement of estimating and project management processes</li></ul><p><br></p><p><br></p>
  • 2026-01-19T19:04:15Z
Receptionist
  • Vancouver, BC
  • onsite
  • Temporary
  • 20.90 - 22.00 CAD / Hourly
  • <p>We are looking for an organized and customer-focused Receptionist to join our team on a long-term (12 month) contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for guests and callers, ensuring a welcoming and attentive experience. You will also provide vital administrative and office support to maintain smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing accurate information tailored to individual needs.</p><p>• Handle incoming calls with care, directing them to the appropriate team members while ensuring prompt responses.</p><p>• Welcome and assist visitors, couriers, and vendors, creating a positive and attentive first impression.</p><p>• Manage mail and packages by sorting incoming deliveries, preparing outgoing shipments, and coordinating courier services.</p><p>• Maintain office supplies and oversee stock levels, ensuring common areas such as the kitchen and meeting rooms are clean and well-organized.</p><p>• Monitor and release orders for fulfillment, preparing customs documentation when required.</p><p>• Compile and distribute daily and weekly reports, identifying and resolving outstanding orders in collaboration with relevant teams.</p><p>• Administer returns and replacement inquiries, processing refunds and coordinating shipments efficiently.</p><p>• Support internal administrative tasks, including account creation, internal orders, and service reward initiatives.</p><p>• Assist with company-wide projects and initiatives, providing administrative support as needed.</p>
  • 2026-01-30T15:38:43Z
Accounts Payable Supervisor/Manager
  • Surrey, BC
  • onsite
  • Permanent
  • 75000.00 - 95000.00 CAD / Yearly
  • <p><strong>Accounts Payable Team Leader</strong></p><p><br></p><p>Are you a hands-on leader with a passion for process improvement and operational excellence? We’re seeking an experienced Accounts Payable Team Leader to oversee all aspects of our Fraser Valley client's accounts payable function in a dynamic, multi-location environment. This role offers the opportunity to make a real impact, streamline processes, and mentor a dedicated AP team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Vendor and Supplier Relationship Management: Oversee relationships with domestic and international suppliers—including transport providers, packaging vendors, customs brokers, and service partners. Maintain up-to-date documentation and resolve disputes swiftly.</p><p>• Invoice Processing and Matching: Ensure the accurate and compliant processing of high-volume invoices, enforce three-way matching, and supervise ledger coding and tax classifications.</p><p>• Credit Card Administration: Administer company credit card operations, reconcile statements, and quickly follow up on discrepancies.</p><p>• Warehouse Coordination & PO Receiving: Collaborate with warehouse teams across various regions to confirm receipt of goods, monitor inbound shipments, and uphold customs compliance.</p><p>• Vendor Reconciliation and Payment Processing: Reconcile vendor accounts, manage the AP sub-ledger, and process payments efficiently with attention to compliance and cash flow policies.</p><p>• Import & Freight Cost Management: Accurately allocate all freight, customs, and brokerage costs and ensure data integrity with logistics partners.</p><p>• Warehouse Expense Allocation: Reconcile and distribute overhead costs and collaborate with the finance team to ensure accurate cost accounting across business units.</p><p>• Financial Reporting and Month-End Close: Prepare AP reports, support month-end and year-end closing activities, and maintain audit-ready records.</p><p>• Systems and Internal Controls: Lead process improvement projects, drive automation (OCR and digital workflows), and maintain strong internal controls.</p><p>• Team Supervision and Development: Supervise and mentor two Accounts Payable Assistants, assign responsibilities, and foster professional growth and ownership.</p><p>• Other Responsibilities: Participate in special projects, internal audits, and process reviews as directed by the CFO.</p><p><br></p>
  • 2026-01-27T23:24:05Z