<p>Robert Half Management Resources in Ottawa, Ontario is partnering with a client seeking an experienced Business Analyst to join their team on a contract basis in Arnprior, Ontario. In this role, you will play a key part in analyzing business processes, identifying opportunities for improvement, and implementing solutions that align with organizational goals. Your expertise in CRM systems, third-party integrations, and automation will be critical to driving efficiency and innovation.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Conduct detailed gap analyses to identify areas for business process improvement and recommend actionable solutions</p><p>-Collaborate with stakeholders to gather and document business requirements, ensuring alignment with project objectives</p><p>-Manage third-party integrations, including working with sourcing platforms such as Indeed</p><p>-Utilize Dynamics and 365 to streamline workflows and enhance system functionality</p><p>-Perform data analysis using tools like Excel to support decision-making processes</p><p>-Develop and maintain business requirement documents (BRDs) to guide project implementation</p><p>-Facilitate Agile Scrum practices to ensure efficient project delivery and team collaboration</p><p>-Oversee automation initiatives to optimize operational efficiency and reduce manual processes</p><p>-Leverage Atlassian Jira to track project progress and manage tasks effectively</p><p>-Conduct AB testing to evaluate and refine business strategies and solutions</p>