<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
<p>Are you a highly skilled tax professional with a passion for Canadian taxation and mentoring emerging talent? Our firm is seeking a Senior Tax Accountant to join our dynamic team. In this high-impact role, you will bridge complex tax strategy and client success, leveraging your expertise in public practice accounting to drive outstanding results.</p><p><strong> </strong></p><p><strong>Duties & Responsibilities:</strong></p><p> <em>Team Leadership & Quality Control</em></p><ul><li>Oversee a team of bookkeepers, actively coaching and ensuring proficiency in financial statement preparation and T2 accuracy.</li><li>Review T1 and T2 returns at a high level, ensuring compliance with rigorous quality standards before filing.</li></ul><p><em>Tax Advisory & Strategy</em></p><ul><li>Meet with business owners to evaluate year-end performance and provide strategic advice (including optimal salary/dividend compensation structures).</li><li>Lead complex tax planning initiatives, such as corporate reorganizations and restructurings, including filing required tax elections.</li><li>Serve as the primary contact for CRA audits and reviews, resolving disputes and navigating complex tax scenarios.</li></ul><p><em>Operations & Execution</em></p><ul><li>Maintain technical excellence by processing complex financial statements and T1/T2 returns on a daily basis.</li><li>Manage a diverse client portfolio, ensuring all deadlines are met across multiple concurrent projects.</li><li>Identify opportunities for expanded service offerings within your client base and contribute to firm growth initiatives.</li></ul><p><strong>Key Interfaces:</strong></p><ul><li>Internal: Partners, Bookkeepers, Office Manager</li><li>External: Clients, Government Agencies, Financial Institution</li></ul><p><strong>What Success Looks Like:</strong> The ideal Senior Tax Accountant demonstrates a proactive, owner-operator mindset, balancing technical expertise with mentoring and advocacy. Success is delivered through error-free, timely filings, successful resolution of complex tax issues, and strategic tax plans that drive measurable client outcomes. Top performers grow their book of business by earning deep trust and supporting clients through every audit, reorganization, and fiscal year-end.</p><p><br></p><p><strong>Ready to advance your career?</strong></p><p>Apply today or contact a Robert Half talent solutions professional to schedule a walk-through and learn more about this opportunity.</p><p> </p>
<p><strong>Fund Administrator </strong></p><p><strong>Location:</strong> North York ; hybrid </p><p><strong>About the Firm</strong></p><p>The firm operates within the Canadian exempt market and is registered as an Investment Fund Manager (IFM), Portfolio Manager (PM), and Exempt Market Dealer (EMD). It provides regulatory compliance and operational support to issuers distributing securities in the exempt market and manages private investment funds.</p><p><strong>The Opportunity</strong></p><p>The firm is seeking a <strong>Fund Administrator</strong> to support investment fund operations while assisting the compliance function. This role offers broad exposure to fund administration, registrant compliance, and portfolio oversight, working closely with the compliance team and Portfolio Manager in a dynamic environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Fund Administration</strong></p><ul><li>Perform Investment Fund Manager (IFM) duties, including:</li><li>Monthly NAV calculations and reconciliations</li><li>Trade settlements and cash management</li><li>Investor subscriptions and redemptions</li><li>Coordination of fund audits</li><li>Review and approval of monthly investor statements</li></ul><p><strong>Compliance Support</strong></p><ul><li>Review and approve investor transactions using dealer compliance software</li><li>Assist with registrant compliance initiatives and internal controls</li><li>Support the onboarding of new issuers, including:</li><li>Issuer due diligence</li><li>Offering document review</li><li>Dealing representative setup and training</li><li>Register as a Dealing Representative on the firm’s EMD platform and assist with periodic investor onboarding</li></ul><p><strong>Portfolio & Reporting Support</strong></p><ul><li>Assist the Portfolio Manager with Know-Your-Product (KYP) analysis for securities held within each fund</li><li>Attend investment meetings and prepare meeting notes</li><li>Monitor news, earnings releases, and performance of portfolio holdings</li></ul><p><br></p>
