<p><strong>The Company</strong></p><p>Our client based in downtown Toronto is looking for a Sr. UX/UI Designer for a 5.5 month contract through to December 2025. This is a hybrid opportunity, working in office 3 days per week - candidates can be based in the Toronto or Montreal office.</p><p><br></p><p><strong>The Position</strong></p><p>The Sr. UX/UI Designer will be working on live chat feature improvements across web and mobile platforms. You’ll play a key role in shaping how users interact with chatbot features, from natural conversation flows to intuitive UI components. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate within a multidisciplinary Agile team to design user-centered business applications.</li><li>Conduct deep ethnographic studies, user research, interviews, and usability testing to extract actionable insights.</li><li>Partner closely with business stakeholders to develop comprehensive user journeys, storyboards, wireframes, mockups, prototypes, and final solutions.</li><li>Facilitate and lead engaging Design Thinking workshops to drive the ideation process.</li><li>Advocate for user needs and foster a user-first approach within the product team.</li><li>Deliver high-quality UX and UI designs aligned with project goals and accessibility best practices.</li><li>Test designs rigorously to ensure usability and inclusive design standards.</li></ul>
<p>Our client in the Finance industry is looking for an experienced <strong>UX/UI Designer</strong> with a proven track record of successfully designing web-based software applications. The ideal candidate will have <strong>5+ years of experience</strong> crafting user-centered designs and creating intuitive interfaces. Familiarity with B2B platforms and/or <strong>FinTech</strong> solutions is a significant plus. You will collaborate with cross-functional teams to research, design, and refine highly effective and engaging digital experiences that solve user challenges while aligning with business goals.</p><p><br></p><p>This is a 1 year contract, working hybrid in downtown Toronto - a <strong>minimum of 3 days in office per week</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end design process, including research, wireframing, prototyping, and final production for web-based software applications.</li><li>Collaborate with product managers, developers, and stakeholders to gather requirements and ensure alignment with user needs and business objectives.</li><li>Design user interfaces that are intuitive, accessible, and visually compelling, adhering to established design systems and brand guidelines.</li><li>Conduct user research and usability testing to gain insights and validate design concepts, ensuring data-driven decision-making.</li><li>Create and maintain comprehensive design documentation, including user flows, personas, and competitive analysis.</li><li>Stay updated on the latest design trends, best practices, and technologies, particularly in the B2B and FinTech spaces.</li><li>Work closely with developers to ensure accurate implementation of design specifications, conducting design reviews and QA as needed.</li><li>Contribute to the refinement and evolution of internal design systems, processes, and tools.</li></ul><p><br></p>
