<p>Our client is looking for an experienced Service Manager to lead and oversee the operations of their Service Department in Edmonton, Alberta. This role is essential in ensuring the delivery of exceptional service to both internal and external customers, while fostering a safe, efficient, and productive work environment. You will play a key role in managing personnel, scheduling, and maintaining high standards of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Lead and manage the Service Department, ensuring efficient, safe, and high-quality service delivery.</li><li>Develop, implement, and monitor effective service processes to enhance customer satisfaction.</li><li>Supervise and support service technicians, including training, development, and performance reviews.</li><li>Coordinate scheduling and workflow to ensure timely project completion and optimal department coverage.</li><li>Maintain all departmental tools, equipment, and vehicles in proper working condition.</li><li>Promote a safe work environment by enforcing safety policies and procedures for employees, contractors, and customers.</li><li>Represent the company professionally and ethically while maintaining confidentiality and strong internal relationships.</li><li>Identify and recommend opportunities for service improvement and customer experience enhancement.</li><li>Assist the Branch Manager in managing departmental expenses and resolving customer issues.</li><li>Ensure accurate invoicing and completion of service reports for all work orders.</li><li>Monitor job deficiencies and implement changes to improve shop performance.</li></ul><p>This is a permanent, full-time, leadership role that offers a competitive salary and a comprehensive total rewards package. This role will be primarily shop-based with occasional travel within Western Canada and possibly to the United States. Apply today!</p>
<p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
<p>Our Edmonton-based client is seeking an <strong>Accounts Receivable Clerk</strong> to support collections and assist with reconciliations. The ideal candidate will have strong communication skills and be comfortable handling AR tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with collections through email communication and Outlook.</li><li>Send invoices to customers upon request and ensure timely follow-up on overdue payments.</li><li>Resolve minor payment posting issues and discrepancies (e.g., payments applied to the wrong invoices).</li><li>Manage AR functions, ensuring payments are correctly posted in the system.</li><li>Support with bank reconciliation and back reconciliation tasks.</li><li>Work with ERP system to ensure AR is properly managed.</li><li>Ad-hoc duties as requested.</li></ul>
<p>Our client in Edmonton is seeking a detail-oriented<strong> Administrative Coordinator</strong> for a 6-month contract. This role supports vendor management processes, ensuring data accuracy, smooth communication with third-party vendors, and strong administrative support across the team. It’s a great opportunity for recent graduates or newcomers looking to gain experience in a structured office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate vendor records and eliminate duplicates</li><li>Update and create vendor profiles in internal systems</li><li>Perform data entry and ensure data integrity in spreadsheets and SharePoint</li><li>Communicate with vendors to resolve inquiries</li><li>Support team initiatives and administrative tasks, including scheduling and documentation</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Our Edmonton-based client is seeking a Data Engineer for a 3-month contract to support their enterprise data modernization initiative. This role will focus on improving and maintaining the existing operational data store (ODS) and data warehouse, supporting the migration to the cloud, and enabling self-service analytics across the organization using Power BI and Microsoft Fabric. The successful consultant will work across multiple layers, from SQL and SSRS/SSIS to data modeling, MDM, and governance, helping the business better manage, trust, and use its data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assess and enhance the existing data warehouse and ODS for accuracy, performance, and usability.</li><li>Design, develop, and optimize ETL processes and data pipelines using SSIS, SQL, and related tools.</li><li>Maintain and develop SSRS reports and support ad-hoc business reporting requests.</li><li>Assist in the migration of data and custom applications to the cloud, including lift-and-shift and optimization stages.</li><li>Implement and configure Microsoft Fabric components (Data Factory, Synapse, Lakehouse, and Power BI integration).</li><li>Support and refine Power BI datasets, models, and dashboards for business self-service analytics.</li><li>Drive data cleansing and quality initiatives, ensuring consistency and governance across data sources.</li><li>Collaborate with stakeholders to define Master Data Management (MDM) and data ownership frameworks.</li><li>Serve as a data steward, helping to establish standards and best practices for governance and access.</li><li>Partner with business teams to tailor data models and reporting for different roles and personas across the organization.</li></ul>
<p><strong>THE ROLE: </strong></p><p>Our client, a recognized name in the entertainment industry, is seeking a skilled Systems Administrator to join their IT Services team. This role is ideal for a technically proficient professional who thrives in a fast-paced environment and is passionate about infrastructure modernization, cybersecurity, and operational excellence. You will be responsible for maintaining and enhancing IT infrastructure across multiple locations, ensuring system reliability, security, and performance. This position offers the opportunity to contribute to strategic IT projects while supporting day-to-day operations and mentoring junior team members.</p><p><em>Key responsibilities include:</em></p><ul><li>Monitoring and maintaining servers, networks, backups, and storage systems</li><li>Applying patches, performing system updates, and addressing vulnerabilities</li><li>Administering security tools and participating in incident response and compliance audits</li><li>Supporting disaster recovery protocols and infrastructure evaluations</li><li>Leading or contributing to IT upgrades, system refreshes, and modernization initiatives</li><li>Collaborating with business units to align IT solutions with operational needs</li><li>Providing Tier 2 support and mentoring helpdesk staff</li><li>Managing hardware lifecycle and maintaining accurate asset inventories</li><li>Preparing regular reports on system performance, updates, and compliance</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is more than a technical support position—it’s a chance to be part of a forward-thinking organization that values innovation, collaboration, and continuous improvement. You’ll work in a supportive environment where your contributions directly impact operational success and technology advancement. The organization is committed to investing in its people and providing opportunities for professional development and growth. If this sounds like the role for you, don’t hesitate to apply today. </p>
We are looking for an experienced and visionary IT Director to lead digital and technology services within a post-secondary education environment. In this role, you will drive transformative initiatives, oversee strategic technology planning, and ensure the seamless integration of innovative solutions across academic, operational, and administrative areas. Your leadership will be pivotal in aligning IT infrastructure and governance with institutional priorities while maintaining robust cybersecurity measures.<br><br>Responsibilities:<br>• Oversee the delivery of innovative technology solutions to meet academic and operational demands effectively.<br>• Develop and execute strategic policies and processes to enhance technology systems across the organization.<br>• Lead the implementation of a comprehensive digital strategy, incorporating data management, emerging technologies, and advanced applications.<br>• Establish effective technology governance practices to ensure alignment with organizational goals.<br>• Ensure IT infrastructure evolves to meet strategic needs, while safeguarding systems through rigorous cybersecurity and risk management protocols.<br>• Collaborate with diverse stakeholders to seamlessly integrate technology into teaching, learning, and administrative processes.<br>• Monitor industry trends and emerging technologies to identify opportunities for innovation.<br>• Drive large-scale technology initiatives, ensuring successful execution from planning to completion.<br>• Build and maintain partnerships with external vendors and service providers to support technological advancements.
