Where Do Change-Management Efforts Most Commonly Fail?

By Robert Half February 3, 2016 at 4:13pm

Where do change-management efforts most commonly fail?

TOTAL 20-49 employees 50-99 employees 100-249 employees 250-499 employees 500-999 employees 1,000+ employees
Strategy development 10% 10% 4% 18% 14% 15% 12%
Pre-implementation 20% 18% 24% 27% 28% 20% 28%
Execution 46% 47% 50% 37% 25% 41% 29%
Post-implementation 23% 23% 23% 19% 30% 25% 31%
Other point/don’t know 1% 2% 0% 0% 2% 0% 0%

What is most important when leading your company or team through a major change?

TOTAL 20-49 employees 50-99 employees 100-249 employees 250-499 employees 500-999 employees 1,000+ employees
Communicating clearly and frequently 65% 65% 63% 67% 68% 75% 42%
Managing expectations 16% 21% 6% 8% 20% 14% 33%
Outlining goals 9% 6% 17% 10% 3% 8% 6%
Delegating effectively 9% 5% 14% 16% 8% 3% 18%
Don’t know 1% 2% 0% 0% 0% 0% 0%

Source: Robert Half Management Resources survey of more than 300 senior managers; totals may not equal 100 percent due to rounding

© 2016 Robert Half Management Resources. An Equal Opportunity Employer M/F/Disability/Veterans.

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